Monica Rivas
Uniondale,Y
Summary
Dedicated professional with strong customer service skills. Experienced in managing communication and office administration. Committed to enhancing customer satisfaction through effective problem-solving and relationship management. Dynamic leader with a proven track record in mentoring and coordinating youth activities. Known for strong time management and critical thinking skills, contributing to successful community engagement initiatives. Prepared to support organizational goals through effective collaboration and communication.
Overview
5
5
years of professional experience
Work History
Secretary
Spanish Uniondale seventh day Adventist church
Uniondale, New York
12.2025 - Current
- Assisted in scheduling meetings and events for church activities.
- Coordinated communication between church leadership and congregation members.
- Managed church correspondence and maintained organized filing systems.
Online webclerk
ShopRite of Uniondale
Uniondale, New York
10.2021 - Current
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Recognized by management for providing exceptional customer service.
Treasury Assistant
Spanish Uniondale seventh day Adventist church
Uniondale, New York
01.2025 - 12.2025
- Managed daily cash flow and treasury operations for church activities.
- Maintained accurate records of donations and contributions from the congregation.
- Supported audits by organizing financial documents and providing necessary information.
Church Youth Leader
Spanish Uniondale seventh day Adventist church
Uniondale, New York
01.2022 - 12.2025
- Coordinated youth group activities and events to foster community engagement.
- Mentored youth leaders, providing guidance and support in their roles.
- Planned and organized weekly activities for youth group members.
Cashier
Ctown
Uniondale, New York
03.2021 - 10.2021
- Assisted customers with product inquiries and store navigation.
- Handled cash, credit, and electronic payments following company protocols.
Education
High School Diploma -
Uniondale Highschool
Uniondale, NY06-2022
Associate of Science -
Nassau Community College
Garden City, NYSome College (No Degree) -
SUNY, Farmingdale
Farmingdale, NYSkills
- Customer relationship management
- Time management
- Critical thinking
- Office administration
- Communication tools
- Customer service
- Phone etiquette
Languages
Spanish
Native/ Bilingual
Timeline
Secretary
Spanish Uniondale seventh day Adventist church
12.2025 - Current
Treasury Assistant
Spanish Uniondale seventh day Adventist church
01.2025 - 12.2025
Church Youth Leader
Spanish Uniondale seventh day Adventist church
01.2022 - 12.2025
Online webclerk
ShopRite of Uniondale
10.2021 - Current
Cashier
Ctown
03.2021 - 10.2021
High School Diploma -
Uniondale Highschool
Associate of Science -
Nassau Community College
Some College (No Degree) -
SUNY, Farmingdale