Deborah Tarleton
Perrysville
Summary
Detail-oriented professional with over 13 years of experience in office administration. Skilled in appointment scheduling, data entry, and customer service, consistently ensuring streamlined operations and high levels of confidentiality.
Overview
13
13
years of professional experience
Work History
Secretary
wooster community hospital
Wooster
09.2004 - 01.2018
- Coordinated patient appointments and maintained accurate records in the system.
- Assisted in preparing reports and documents for departmental meetings.
- Handled inquiries from patients, families, and healthcare providers professionally.
- Organized filing systems to ensure easy access to patient information.
- Supported office operations by ordering supplies and maintaining inventory levels.
- Collaborated with team members to streamline office procedures and workflows.
- Trained new staff on office protocols and administrative tasks effectively.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Provided administrative support to the Office Manager and other staff members.
- Greeted visitors and directed to appropriate location or person.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Assisted with special projects or tasks related to departmental functions upon request.
- Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
- Anticipated leadership needs by preparing or gathering records, reports and correspondence.
- Produced and distributed memos, newsletters, and other forms of communication.
- Provided assistance with onboarding new employees by preparing orientation materials.
- Operated office equipment such as photocopiers, scanners, and fax machines.
- Handled confidential documents with discretion.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Handled incoming calls and directed callers to appropriate department or employee.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
Education
High School Diploma -
West Holmes High School
Millersburg, OH05-1997
Skills
- Appointment scheduling
- Document preparation
- Data entry
- Records management
- Office operations
- Customer relationship management
- Inventory tracking
- Communication management
- Team collaboration
- Problem solving
- Attention to detail
- Time management
- Staff training
- Professional demeanor
- Confidentiality handling
- Supply restocking
- Customer service
- Schedule management
- Office correspondence
- Record preparation
- Multi-line phone systems
- Supply ordering
- HIPAA guideline compliance
- Complex Problem-solving
- Organization
- Confidentiality
- Phone reception
- Inventory purchasing
- Keyboarding skills
- Office supply inventory
- Task prioritization
- Equipment sterilization
- Phone etiquette
- Appointment coordination
- File systems management
Timeline
Secretary
wooster community hospital
09.2004 - 01.2018
High School Diploma -
West Holmes High School