Monica Rivera
Springfield,MA
Summary
I am currently looking for a full or part time position that offers a greater challenge and the opportunity to help the company advance efficiently and productively.
I am submitting my resume in response to your job announcement. As my resume indicates, I firmly believe that I possess the capabilities that will allow me to make a valuable and immediate contribution to your department. I am seeking opportunities for professional advancement and growth. Please accept this letter and enclosed resume as a formal indication of my desire to be considered for your current position.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Trinity Health Of New England
Springfield, MA
02.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared and administered medications to alleviate patient symptoms.
Student Medical Assistant
AFC Urgent Care
Springfield, MA
10.2020 - 11.2020
- Supported healthcare providers with proper documentation of lab results, medications, and other relevant information for each patient visit.
- Improved patient care by assisting physicians with routine examinations and minor procedures.
- Prepared examination rooms for daily use, ensuring a clean and organized environment for optimal patient care.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Head Cashier
Big Y World Class Market
West Springfield, MA
12.2016 - 02.2020
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Monitored systems and provided help in resolving complex problems.
Mentor/Counselor
Project Coach
01.2013 - 01.2015
- Taught basic and analytical reading and writing skills to third -fifth grade
- Researched, developed, and implemented daily lesson plans
- Collaborated with teacher to address all learning styles in classroom
- Devised classroom management strategies to maintain respect and promote student achievement
- Offered counseling/mentoring services to students preparing for Middle/High school
- Developed relationships with youths and coworkers.
Education
Bachelor Of Social Science - Sociology
Westfield State University
Westfield, MAAssociate Of Science - Medical Assisting
Springfield Technical Community College
Springfield, MA05.2022
Certificate In Medical Assisting - Medical Assisting
Springfield Technical Community College
Springfield, MA05.2020
H.S Diploma -
Central High School
01.2018
Skills
- MS Word
- Attention to Detail
- Strong Communication Skills
- Interpersonal Skills
- Multi-task/ Fast pace setting
- Customer Service
- Reliable
- Computers Skills: Windows, Microsoft Word/ Excel, PowerPoint, Internet
- Medical Terminology
- Patient Scheduling
- Vital Sign Monitoring
- Patient documentation
- Direct Patient Care
- Immunization Administration
- Reliable team player
References
Available upon request
Certification
- CMA - Certified Medical Assistant
Timeline
Certified Medical Assistant
Trinity Health Of New England
02.2021 - Current
Student Medical Assistant
AFC Urgent Care
10.2020 - 11.2020
Head Cashier
Big Y World Class Market
12.2016 - 02.2020
Mentor/Counselor
Project Coach
01.2013 - 01.2015
Bachelor Of Social Science - Sociology
Westfield State University
Associate Of Science - Medical Assisting
Springfield Technical Community College
Certificate In Medical Assisting - Medical Assisting
Springfield Technical Community College
H.S Diploma -
Central High School