Monica Rodriguez
Santa Barbara,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Medical & Dental Front Office Coordinator
American Indian & Health Services
02.2018 - 07.2021
- Managed administrative tasks related to patient visits including obtaining authorizations from insurance companies prior to treatment
- Provided support for physicians during day-to-day operations
- Ensured compliance with HIPPA regulations by maintaining confidentiality of patient information
- Scheduled appointments and confirmed patient appointments.
Medical Billing Assistant
Werking Billing Inc.
01.2017 - 07.2017
- Entered data into electronic billing system
- Input details into accounts and tracked payments
- Checked claims coding for accuracy with ICD-10 standards
- Resolved discrepancies between providers invoices, patient accounts, and insurance reimbursement.
Office Manager & Treatment Coordinator
Suzuki & Brennan, DDS, Inc.
09.2004 - 12.2014
- Managed all front desk operations, including phone calls and customer inquiries
- Maintained patient records, scheduled appointments and handled billing inquiries
- Coordinated with dental providers regarding dental care and scheduling needs
- Provided guidance to staff on insurance coverage and payment options for patients
- Ensured compliance with HIPPA regulations while handling confidential patient information.
Education
Associates Degree in Arts - Chicano Studies
Santa Barbara City College
Santa Barbara, CA12.2024
Associates Degree in Liberal Arts - Humanities And Behavioral Sciences
Santa Barbara City College
Santa Barbara, CA12.2024
Skills
- Office Administration
- Phone and Email Etiquette
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Experience in managing budgets and handling financial documents
References
Available upon request
Languages
Spanish
Native or Bilingual
Timeline
Medical & Dental Front Office Coordinator
American Indian & Health Services
02.2018 - 07.2021
Medical Billing Assistant
Werking Billing Inc.
01.2017 - 07.2017
Office Manager & Treatment Coordinator
Suzuki & Brennan, DDS, Inc.
09.2004 - 12.2014
Associates Degree in Arts - Chicano Studies
Santa Barbara City College
Associates Degree in Liberal Arts - Humanities And Behavioral Sciences
Santa Barbara City College
Similar Profiles
John PetersonJohn Peterson
Program Manager of Food Sovereignty and Wellness at American Indian Health And Family ServicesProgram Manager of Food Sovereignty and Wellness at American Indian Health And Family Services
Tikiya Powell, RNTikiya Powell, RN
Public Health Nurse Coordinator at American Indian Health Service Of ChicagoPublic Health Nurse Coordinator at American Indian Health Service Of Chicago
Marisela I. SandovalMarisela I. Sandoval
Patient Services Representative at San Diego American Indian Health CenterPatient Services Representative at San Diego American Indian Health Center