Monica Salcedo
Palmdale,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Front End Manager
Vallarta Supermarket
Hesperia, CA
02.2017 - 07.2022
- Maintained strong customer relations and effective customer service standards.
- Resolved customer complaints promptly, reinforcing the company''s commitment to exceptional service standards.
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Created, prepared, and delivered reports to various departments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
Medical Assistant
Dr Samy Farid
Lancaster
05.2014 - 12.2016
- Called and faxed pharmacies to submit prescriptions and refills.
- Verified patient insurance coverage and collected required co-payments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed medical records management, including filing, organizing and scanning documents.
- Learned and adapted quickly to new technology and software applications.
- Gained extensive knowledge in data entry, analysis and reporting.
Education
Medical Assistant
High Desert Medical College
Lancaster, CA04.2014
High School Diploma -
Pete Knight High School
Palmdale, CA05.2011
Skills
- Front Desk Operations
- Data Entry
- Customer Service
- Maintaining Financial Records
- Microsoft Office
- Bilingual
Languages
Spanish
Native or Bilingual
Timeline
Front End Manager
Vallarta Supermarket
02.2017 - 07.2022
Medical Assistant
Dr Samy Farid
05.2014 - 12.2016
Medical Assistant
High Desert Medical College
High School Diploma -
Pete Knight High School