Monica Sanchez
Lake Worth,FL
Summary
Motivating Commercial Sales 8 years of experience in corporate sales. Gifted at maintaining relationships with clients while ensuring exact needs are met through negotiation tactics. Committed to team excellence.
Currently, newly Certified Phlebotomist with extensive training in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort, for my training as an HHA.
Overview
7
7
years of professional experience
Work History
Commercial Sales Manager
AutoZone
Palm Spring, FL
11.2016 - Current
- Maintained relationships with existing clients by providing superior customer service.
- Analyzed data to identify areas of improvement in the organization's sales process.
- Maintained relationships with high-profile and return clients.
- Analyzed competitor markets and reviewed trends.
Education
Phlebotomy
QM Carrer Institute
West Palm Beach, FL03-2024
HHA
QM Career Institute
West Palm Beach, FL02-2023
Skills
- Venipuncture And Capillary Puncture
- Infection Control
- Patient Care
- Diagnostic Testing
- Blood Collection
- Quality Control Guidelines
- Specimen Transportation
- HIPAA
- Communication abilities
- Vital signs monitoring
- Personal Hygiene Assistance
- First aid and safety
- Knowledge of state regulations
- Diabetic Health Management
- Sales
- Telephone sales
- Retail Sales
- Positive And Professional
- High-Energy Attitude
- Team Collaboration
- Refunds Processing
- Customer Service
Courses
- CPR/AED
- O.S.HA
- HIPAAt
- Medical error and prevention safety
- Infection control
- HIV/AIDS
- Alzheimer's Disease
- Assistance with self-administration of medication
- Domestic violence
Languages
Spanish
Professional
English
Limited
Timeline
Commercial Sales Manager
AutoZone
11.2016 - Current
Phlebotomy
QM Carrer Institute
HHA
QM Career Institute