Monica Sanchez
Miami,FL
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
19
19
years of professional experience
Work History
General Manager
Café con Leche Express Corp
01.2009 - 07.2024
- Started as server, finished as General Manager
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts
- Worked with POS system to place orders, prepare reports, oversee daily transaction and controlling costs
- This includes managing inventory and minimizing waste
- Identified team weak points and implemented corrective actions to resolve concerns
- Establishing and maintaining relationships with suppliers to ensure quality and timely delivery of products and supplies
- Ensuring there is always adequate supply and other necessary products
- Cultivate warm relationships with regular customers, helping them locate items and complete purchase.
Retail and Assistant Manager
Taha Shoes
07.2005 - 10.2008
- Started as salesperson, finished as Assistant Manager
- Regulated pricing, inventory count and supply during shift hours
- Restocked and organized merchandise in front lines.
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Middle School -
La Sabana
Costa Rica11.2000
GED -
Miami Dade College
Miami11.2015
English Associate level 1-3 -
Miami Dade College
Miami12.2019
Skills
- Efficient - Organized
- Helpful - Empathetic
- Punctual - Respectful
- Dynamic - Positive
- Orderly - Responsible
- Creative - Collaborative
Timeline
General Manager
Café con Leche Express Corp
01.2009 - 07.2024
Retail and Assistant Manager
Taha Shoes
07.2005 - 10.2008
Middle School -
La Sabana
GED -
Miami Dade College
English Associate level 1-3 -
Miami Dade College
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