Monica Sanchez
Hurst,TX
Summary
Dynamic Fragrance Specialist and Sales Associate with a proven track record at Dillards Department Store, excelling in client relationship building and fragrance evaluation. Leveraged expertise in beauty trends and interpersonal communication to enhance customer service and boost sales conversion. Adept at fostering brand awareness and implementing effective upselling strategies, significantly contributing to team success.
Overview
7
7
years of professional experience
Work History
Fragrance Specialist
Dillards Department Store
11.2022 - Current
- Demonstrated products to help customers make purchasing decisions on perfumes and fragrances.
- Utilized well-honed interpersonal and people skills to approach customers, engaging in conversation to promote products.
- Applied extensive knowledge and training on perfume and scent products to educate prospects and customers.
- Processed credit and debit card payments to complete purchases.
Sales Associate
Dry Cleaning
01.2018 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Master Of Real Estate Development - Finance
University of North Texas
Denton, TXSkills
- Client Relationship Building
- Sales assistance
- Beauty Trends
- Sales Conversion
- Negotiation Techniques
- Product presentation
- Interpersonal and written communication
- Brand Awareness
- Upselling strategies
- Brand Promotion
- Cross-selling techniques
- Experience management
- Product branding
- Trend forecasting
Languages
Spanish
Native or Bilingual
Timeline
Fragrance Specialist
Dillards Department Store
11.2022 - Current
Sales Associate
Dry Cleaning
01.2018 - 03.2020
Master Of Real Estate Development - Finance
University of North Texas
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