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Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using Epic appointment scheduling system to manage over 300-400 patients weekly. Organized and accurate in managing patient flow. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 2 years. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files. Hardworking Bilingual Medical Reseptionist brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members. Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Dynamic bilingual medical receptionist with proven expertise at Confluence Health in enhancing patient satisfaction through efficient front desk operations and compassionate customer service. Skilled in insurance verification and adept at building strong patient relationships, I excel in fast-paced environments, ensuring accurate records management and compliance with HIPAA regulations. CPR certified and committed to quality care.
Healthcare professional with proven track record in managing front-desk operations, patient scheduling, and medical records. Known for collaborative approach and achieving efficient office workflows, adapting to changing needs with ease. Skilled in patient communication, appointment coordination, and administrative support.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Motivated healthcare professional with over 4 years of experience in a fast-paced medical office, currently working as a Medical Receptionist and Referral Scheduler . Strong background in patient coordination, scheduling, and insurance processes, with a growing interest in clinical skills. Eager to transition into a Medical Assistant role to provide direct patient care while continuing to support efficient clinic operations.

Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of an organization. Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Monica Santiago Perez

Overview

Work History

Medical Receptionist- Bilingual

Customer Service Associate

House Cleaning

Sales Associate

Deli Associate

Calling Representative

Cashier

Timeline

Medical Receptionist- Bilingual

Customer Service Associate

Sales Associate

House Cleaning

Deli Associate

Calling Representative

Cashier

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