Monica Schafer
Atkinson,NH
Summary
Seeking an entry level opportunity to develop my current skills. I am a quick learner, organized, hard working, motivated and reliable.
Overview
6
6
years of professional experience
Work History
Bartender
Bernies Beach Bar
Hampton, NH
05.2024 - 08.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Nightclub Bartender
Havana Nightclub
Goldcoast Australia
11.2023 - 03.2024
- Acquired extensive knowledge of beverage offerings including cocktail recipes, wine varietals, beer styles, and non-alcoholic options.
- Demonstrated versatility by adapting quickly to evolving needs during high-volume periods or special events without compromising quality of service.
- Consistently adhered to established company policies and local liquor laws, ensuring responsible service of alcohol at all times.
- Handled escalated customer issues calmly and professionally, resolving conflicts diplomatically to maintain a positive atmosphere.
- Collaborated with fellow bartenders and support staff to maintain a harmonious working environment, promoting teamwork for overall success.
- Boosted sales with upselling techniques and recommendations of premium liquor, signature drinks, and special promotions.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Prepared garnishes by evenly slicing and pitting fruits.
Pool Bartender
Haverhill Country Club
Haverhill, MA
05.2018 - 09.2023
- Educated customers about drink options by offering insightful descriptions of each ingredient''s flavor profile.
- Developed innovative cocktail recipes for seasonal menus, attracting new customers to the poolside bar.
- Promoted responsible consumption by monitoring guests'' alcohol intake levels.
- Enhanced customer satisfaction by providing prompt and efficient drink service to pool guests.
- Received positive guest feedback for attentive service and genuine hospitality.
- Conducted regular quality checks on beverages, ensuring consistency in taste and presentation.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Helped management plan and serve bar menu exceeding customer expectations.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
Education
Bachelor of Science - Education
Salem State University
Salem, MA05.2022
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Outgoing Personality
- Menu Memorization
- Alcohol awareness
- Beverage Preparation
- Food Running
- Preparing garnishes
- TIPS Certified
Additional Information
Willing to relocate anywhere in the US
Timeline
Bartender
Bernies Beach Bar
05.2024 - 08.2024
Nightclub Bartender
Havana Nightclub
11.2023 - 03.2024
Pool Bartender
Haverhill Country Club
05.2018 - 09.2023
Bachelor of Science - Education
Salem State University