Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Bartender

Monica Schafer

Atkinson,NH

Summary

Seeking an entry level opportunity to develop my current skills. I am a quick learner, organized, hard working, motivated and reliable.

Overview

6
6
years of professional experience

Work History

Bartender

Bernies Beach Bar
05.2024 - 08.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.

Nightclub Bartender

Havana Nightclub
11.2023 - 03.2024
  • Acquired extensive knowledge of beverage offerings including cocktail recipes, wine varietals, beer styles, and non-alcoholic options.
  • Demonstrated versatility by adapting quickly to evolving needs during high-volume periods or special events without compromising quality of service.
  • Consistently adhered to established company policies and local liquor laws, ensuring responsible service of alcohol at all times.
  • Handled escalated customer issues calmly and professionally, resolving conflicts diplomatically to maintain a positive atmosphere.
  • Collaborated with fellow bartenders and support staff to maintain a harmonious working environment, promoting teamwork for overall success.
  • Boosted sales with upselling techniques and recommendations of premium liquor, signature drinks, and special promotions.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Prepared garnishes by evenly slicing and pitting fruits.

Pool Bartender

Haverhill Country Club
05.2018 - 09.2023
  • Educated customers about drink options by offering insightful descriptions of each ingredient''s flavor profile.
  • Developed innovative cocktail recipes for seasonal menus, attracting new customers to the poolside bar.
  • Promoted responsible consumption by monitoring guests'' alcohol intake levels.
  • Enhanced customer satisfaction by providing prompt and efficient drink service to pool guests.
  • Received positive guest feedback for attentive service and genuine hospitality.
  • Conducted regular quality checks on beverages, ensuring consistency in taste and presentation.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.

Education

Bachelor of Science - Education

Salem State University
Salem, MA
05.2022

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Outgoing Personality
  • Menu Memorization
  • Alcohol awareness
  • Beverage Preparation
  • Food Running
  • Preparing garnishes
  • TIPS Certified

Additional Information

Willing to relocate anywhere in the US

Timeline

Bartender

Bernies Beach Bar
05.2024 - 08.2024

Nightclub Bartender

Havana Nightclub
11.2023 - 03.2024

Pool Bartender

Haverhill Country Club
05.2018 - 09.2023

Bachelor of Science - Education

Salem State University

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Monica Schafer