Monica Srock
East Lansing,MI
Summary
To obtain a position that will allow me to utilize my organizational skills, as well as my ability to be positive and productive, in a beneficial way to the company.
Overview
21
21
years of professional experience
Work History
Sales Associate
Preuss Pets
08.2022 - Current
- Reptile and small animal department
- Organizes racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Educates customers on proper animal husbandry, ensuring animals will have required housing before completing sales.
- Collects and files customer adoption information sheets, animal intake forms, boarding paperwork, and completed USDA forms in orderly and timely manners.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Henna Tattoo Artist
Beyond A Dream LLC
01.2021 - Current
- Creates custom tattoo designs for customers.
- Informs clients about the history of Henna tattoos and the health benefits of Henna.
- Maintains clean and hygienic workspaces, ensuring client safety.
Girl Scouts (Volunteer)
Girl Scouts Heart of Michigan
01.2003 - Current
- Volunteered primarily for Owosso Township as well as for other leaders in local cities and towns.
- Sold Girl Scout Cookies every year at various grocery stores and events.
- Helped distribute cookie cases to leaders every cookie season.
- Assisted in archery and in units at Camp Sunnywoods every summer, helping girls create campsites, building fires, and teaching general knife and fire safety, as well as how to cook meals on campfires.
- Lead girl scouts in teaching water safety and types of wildlife that can be found in wetlands.
Door Dasher
DoorDash, Inc.
11.2021 - 08.2022
- Improved customer satisfaction by providing timely and accurate deliveries.
- Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
- Completed 600 deliveries.
Crewman
McDonald’s
11.2017 - 08.2019
- Helped new employees when needed, jumping in when seen struggling.
- Recognized difficult situations and came up with solutions quickly.
- Stayed over scheduled shifts to help the store in desperate times.
- Maintained food safety and hygiene measures with utmost importance.
Usher (Volunteer)
Owosso Community Players
01.2011 - 01.2016
- Assisted with tickets and program distribution
- Provided exceptional customer service by answering questions, offering directions, and resolving concerns in a timely manner.
- Promoted an inclusive atmosphere for all patrons by being attentive to diversity considerations within the audience demographic.
Education
Bachelor of Arts in Interdisciplinary Humanities With Japanese Minor -
Michigan State University
East Lansing, MI04.2024
Associate of Arts in Japanese -
Lansing Community College
Lansing, MI05.2019
High School Diploma -
Owosso High School
Owosso, MI05.2016
Skills
- Ability to use technology without difficulty
- Adaptable and Flexible – willing to take on more responsibilities and time necessary for success
- Problem and Conflict Solving
- Positive and Hardworking, even in stressful and challenging situations
- Able to operate under pressure
- Open-Minded and Accepting of all people and things with utmost respect
- Exceptional Customer Service
- Organizational Skills
Awards
- Completed all stages of Girl Scouts and became a Lifetime Member
- First-Chair Flautist in the Owosso High School Concert Band (2014-2015)
- Accepted into Owosso High School Madrigals Choir Program (2014-2016)
- Section leader for Sopranos in the Madrigals Choir (2015-2016)
- Owosso High School Trojan Marching Band “Best Marcher” Award (2015-2016)
- Placed in the President’s List for having a 4.0 in all classes Fall Semester at Lansing Community College (2017)
- Placed in Dean’s List for having a 3.5+ in all classes Spring Semester at Lansing Community College (2018)
- Placed in Dean’s List for having a 3.5+ in all classes Fall Semester at Lansing Community College (2018)
- Accepted into Shiga University in Hikone, Shiga Japan (2021)
- Awarded the Harold Melville Memorial Scholarship from the Japan Center for Michigan Universities to attend Shiga University’s Summer Online Japanese Language Program (2021)
- Completed a semester of intensive Japanese study at Shiga University (2021)
- Awarded the 5 Year Volunteer Pin from the Girl Scouts Heart Of Michigan (2022)
Languages
English
Native or Bilingual
Japanese
Limited Working
Timeline
Sales Associate
Preuss Pets
08.2022 - Current
Door Dasher
DoorDash, Inc.
11.2021 - 08.2022
Henna Tattoo Artist
Beyond A Dream LLC
01.2021 - Current
Crewman
McDonald’s
11.2017 - 08.2019
Usher (Volunteer)
Owosso Community Players
01.2011 - 01.2016
Girl Scouts (Volunteer)
Girl Scouts Heart of Michigan
01.2003 - Current
Bachelor of Arts in Interdisciplinary Humanities With Japanese Minor -
Michigan State University
Associate of Arts in Japanese -
Lansing Community College
High School Diploma -
Owosso High School
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