Monica Sweetman
Goodyear,AZ
Summary
High-performing Executive Assistant and Operations professional with a proven track record of supporting senior leadership in fast-paced, high-growth environments. Expert in calendar management, executive communications, strategic prioritization, and operational efficiency, with a proactive mindset and ability to anticipate needs before they arise.
Known for driving results, improving processes, and acting as a trusted right-hand to executives, managing competing priorities while maintaining precision and discretion. Passionate about startup environments, innovation, and scaling teams and systems.
Overview
27
27
years of professional experience
Work History
Senior Finance & Operations Analyst
Direct Supply, Inc
08.2000 - Current
- Managed a $100M+ accounts receivable portfolio across 6,000+ customers, partnering with Finance and Revenue Operations to exceed KPIs for DSO and aging performance.
- Acted as a strategic liaison between leadership, clients, and internal teams, ensuring seamless communication and execution of business priorities.
- Drove a 455% increase in auto-invoicing adoption, reducing manual processes, improving efficiency, and lowering operational costs.
- Built and delivered executive-level presentations to audiences of 500+ stakeholders, translating complex data into clear, actionable insights.
- Identified and implemented process improvements that enhanced workflow efficiency and reduced bottlenecks across teams.
- Managed multiple high-priority initiatives simultaneously in a fast-paced, deadline-driven environment, demonstrating strong prioritization and adaptability.
Director of Front Office Operations
Metropolitan Engineering
01.1999 - 06.2000
- Provided high-level executive support to the President and Vice President, acting as a trusted partner aligned with strategic business objectives.
- Proactively managed complex calendars, resolving scheduling conflicts and optimizing executive time.
- Coordinated meetings, prepared materials, and ensured leadership was fully briefed for key decisions and engagements.
- Streamlined office operations and administrative workflows, improving organizational efficiency.
- Maintained strict confidentiality while handling sensitive business and personnel information.
Education
Bachelor of Science - French
University of Wisconsin-Green Bay
Green Bay, WISkills
- Executive Support & Strategic Partnership
- Proactive Problem Solving
- Complex Calendar & Priority Management
- Executive Communication & Stakeholder Coordination
- Process Improvement & Automation
- High-Growth Operations
Languages
French
Limited Working
Timeline
Senior Finance & Operations Analyst
Direct Supply, Inc
08.2000 - Current
Director of Front Office Operations
Metropolitan Engineering
01.1999 - 06.2000
Bachelor of Science - French
University of Wisconsin-Green Bay