Monica Taylor
Santa Margarita,CA
Summary
Accomplished professional with a diverse background in transportation and logistics, including a pivotal role at USPS, where I enhanced delivery efficiency and customer satisfaction. Expert in traffic laws compliance and effective communication, I have a proven track record of maintaining safety and improving operational workflows. My experience is complemented by a strong ability in customer service and organizing and utilizing technology for route optimization.
Overview
22
22
years of professional experience
Work History
Bus Operator
SLO Regional Transit Authority
San Luis Obispo, CA
04.2024 - Current
- Contacted dispatchers and company mechanics to report vehicle issues and other problems.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Inspected bus for any mechanical issues before departure.
- Helped passengers stow and, wheelchairs and other items.
Roundabout Driver
Tart
Truckee, CA
12.2023 - 04.2024
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Mail Carrier/Mail Processor
USPS
Medford, OR
05.2021 - 11.2023
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials for successful deliveries.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Utilized mail processing machines processing mail items.
Book Keeper
Taylor's Painting Co
San Luis Obispo County
03.2003 - 05.2022
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Posted daily receipts and payments in accordance with corporate protocols.
- Established QuickBooks accounting system to reflect accurate financial records.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Education
Dental Assistant / X-Ray License - Dental Assistant
Allan Hancock College
Santa Maria, CA10-2001
High School Diploma -
McLane High School
Fresno, CA06-1989
Skills
- Wheelchair support
- Traffic laws compliance
- Effective communication skills
- Safe driving skills
Timeline
Bus Operator
SLO Regional Transit Authority
04.2024 - Current
Roundabout Driver
Tart
12.2023 - 04.2024
Mail Carrier/Mail Processor
USPS
05.2021 - 11.2023
Book Keeper
Taylor's Painting Co
03.2003 - 05.2022
Dental Assistant / X-Ray License - Dental Assistant
Allan Hancock College
High School Diploma -
McLane High School