Monica Taylor
Santa Margarita,CA
Summary
Accomplished professional with a diverse background in transportation and logistics, including a pivotal role at USPS, where I enhanced delivery efficiency and customer satisfaction. Expert in traffic laws compliance and effective communication, I have a proven track record of maintaining safety and improving operational workflows. My experience is complemented by a strong ability in customer service and organizing and utilizing technology for route optimization.
Overview
22
22
years of professional experience
Work History
Bus Operator
SLO Regional Transit Authority
04.2024 - Current
- Contacted dispatchers and company mechanics to report vehicle issues and other problems.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Inspected bus for any mechanical issues before departure.
- Helped passengers stow and, wheelchairs and other items.
Roundabout Driver
Tart
12.2023 - 04.2024
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Mail Carrier/Mail Processor
USPS
05.2021 - 11.2023
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials for successful deliveries.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Utilized mail processing machines processing mail items.
Book Keeper
Taylor's Painting Co
03.2003 - 05.2022
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Posted daily receipts and payments in accordance with corporate protocols.
- Established QuickBooks accounting system to reflect accurate financial records.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Education
Dental Assistant / X-Ray License - Dental Assistant
Allan Hancock College
Santa Maria, CA10-2001
High School Diploma -
McLane High School
Fresno, CA06-1989
Skills
- Wheelchair support
- Traffic laws compliance
- Effective communication skills
- Safe driving skills
Timeline
Bus Operator
SLO Regional Transit Authority
04.2024 - Current
Roundabout Driver
Tart
12.2023 - 04.2024
Mail Carrier/Mail Processor
USPS
05.2021 - 11.2023
Book Keeper
Taylor's Painting Co
03.2003 - 05.2022
Dental Assistant / X-Ray License - Dental Assistant
Allan Hancock College
High School Diploma -
McLane High School
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