Monica Tello

SilverLake, Los Angeles.

CA.90026

• Managing 7 units .
• Attending to all renters needs.
• Facilitating management to tenants lease signing including background check and payment transaction set up.
• Executing/organizing units, budget handling regarding renovation maintenance items.
• Managing all waste collecting operation/sanitation work.
• Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.

SilverLake/Los Angeles

CA.90026

• Resolved tenant issues promptly to enhance satisfaction and retention.
• Collected rent payments punctually through effective follow-up with delinquent tenants.
• Facilitated processing and verification of tenant applications and paperwork.
• Conducted property showings, assessing applications for prospective tenants.
• Negotiated leases and rental agreements to improve property management efficiency.
• Updated housing database with accurate tenant and unit information.
• Ensured compliance with regulations by overseeing lease agreements.
• Handled resident complaints swiftly, expediting maintenance requests.