Summary
Overview
Work History
Education
Skills
Timeline
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Monica Tohafjian

Phoenix,NY

Summary

Dynamic and results-oriented professional with a proven track record at Direct Fairways, adept in customer relationship building and sales expertise. Leveraged interpersonal communication skills to exceed sales quotas and lead team training, enhancing overall performance. Skilled in utilizing CRM software for client management, demonstrating a blend of technical proficiency and negotiation tactics.

Overview

2025
2025
years of professional experience

Work History

Sales Representative

Direct Fairways
- Current
  • Expanded customer base through cold calling, networking, and relationship building.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.
  • Led training sessions for new sales representatives, enhancing team expertise and performance.

Project Manager

Direct Fairways
10.2023 - 08.2024
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Monitored sales rep performance to identify areas of improvement and make adjustments.

Sales Representative

Solutions Empire
05.2023 - 10.2023
  • Generated qualified leads by conducting market research to identify potential clients in target industries.
  • Established rapport with potential clients through proactive outreach via phone calls, emails, and social media platforms.
  • Established a reputation as a knowledgeable and resourceful inside sales representative, resulting in increased client trust and loyalty.

Early Education Center Aide

BASCOL, After School Staff
01.2023 - 05.2023
  • Managed daily routines efficiently, maintaining consistency in scheduling and transitions between activities for optimal learning experiences.
  • Fostered positive peer interactions through group-based games enhancing social skills development.
  • Collaborated with colleagues to create innovative learning approaches, fostering an enjoyable educational atmosphere.
  • Assisted with the planning and execution of special events such as field trips, holiday celebrations, or parent-teacher conferences, strengthening community ties and enriching students'' educational experiences.

Education

North Rose Wolcott High School
North Rose, NY

Skills

  • Customer Service
  • Customer Relations
  • Customer Relationship Building
  • Interpersonal communication skills
  • Sales expertise
  • Negotiation Tactics

Timeline

Project Manager

Direct Fairways
10.2023 - 08.2024

Sales Representative

Solutions Empire
05.2023 - 10.2023

Early Education Center Aide

BASCOL, After School Staff
01.2023 - 05.2023

Sales Representative

Direct Fairways
- Current

North Rose Wolcott High School

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Monica Tohafjian