Monica Torres
Grand Prairie,TX
Summary
As logistics professional, prepared to manage shipping and receiving operations with precision. Proven ability to streamline processes and enhance warehouse efficiency. Strong focus on team collaboration and adaptability in dynamic environments. Reliable and flexible, with expertise in inventory management and problem-solving.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Juiceland
02.2025 - 05.2025
- Processed customer transactions accurately and efficiently at point of sale.
- Collaborated with team members to improve service delivery and drive positive customer interactions.
- Adapted quickly to changing environments and high-volume traffic while maintaining service quality.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Shipping and Receiving Clerk
Game Stop
03.2024 - 11.2024
- Streamlined receiving processes, reducing wait times for incoming freight handling.
- Assisted in training new staff on operational procedures and safety protocols.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
Shipping and Receiving Clerk
Inmar
06.2020 - 11.2023
- Processed incoming shipments, verifying accuracy of contents against packing lists.
- Maintained organized inventory records using warehouse management software.
- Coordinated outbound shipments, ensuring timely delivery to designated locations.
- Conducted regular inspections of packaging materials for quality assurance.
Shipping and Receiving Clerk | Inspection
Hely and Weber
09.2017 - 03.2020
- Coordinated incoming and outgoing shipments to ensure timely processing and accuracy.
- Inspected received goods for quality and compliance with specifications.
- Utilized inventory management software to track stock levels and manage orders.
- Assisted in maintaining organized warehouse space for optimal efficiency and safety.
Education
High School Diploma -
Crosswinds
Grand Prairie, TXSkills
- Customer service
- Active listening
- Critical thinking
- Data entry
Certification
- Elite Medical Academy | Certified Phlebotomist
- Immaculate Grace Healthcare Institute CNA
Timeline
Customer Service Representative
Juiceland
02.2025 - 05.2025
Shipping and Receiving Clerk
Game Stop
03.2024 - 11.2024
Shipping and Receiving Clerk
Inmar
06.2020 - 11.2023
Shipping and Receiving Clerk | Inspection
Hely and Weber
09.2017 - 03.2020
High School Diploma -
Crosswinds
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