Monica Vaile
Washington,DC
Summary
Vigilant Transportation Security Officer with more then one (1) years of experience inspecting passengers and baggage to maintain safety and security of traveling public. Reliable and communicative professional proficient in x-ray, hand wand and explosive detection machine operations. Commended for acting quickly to counter security threats and exercising sound judgment while performing observations. Dedicated Transportation Security Officer with observant nature and firm grasp of security procedures and standards. Excellent time management and organizational abilities backed by disciplined nature and strong communication skills. Trained in security scanning and identification measures.
Overview
1
1
year of professional experience
Work History
Transportation Security Officer
US Dept Of Homeland Security - TSA
12.2021 - Current
- Operated x-ray machines, hand wands and advanced imaging technology to conduct screening of passengers and baggage.
- Interacted with public to give directions, explain rules and regulations and respond to inquiries.
- Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Engaged in casual conversations with individuals to assess and analyze behaviors.
- Adhered to strict screening techniques and procedures while conducting human screenings.
- Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
- Performed target searches on individuals exiting screening equipment to detect prohibited and dangerous items.
- Authenticated boarding passes, identification and passports to prevent fraudulent travel.
- Used [Software] and [Software] to document and create incident reports.
Skills
- Preventive Maintenance
- Passenger Interaction
- Crisis Situations
- Reading Comprehension
- Customer Service and Assistance
- Great Critical Thinking Skills
- Threat Management
- Situational Awareness
- Operations Management
- Behavioral Observations
- Social Perceptiveness
- Complex Problem-Solving
- Passenger Support
- Threat Mitigation
- Active Learning
- Customer Relations Skills
- Team Development
- Procedure Implementation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Documented and resolved [Issue] which led to [Results].
Timeline
Transportation Security Officer
US Dept Of Homeland Security - TSA
12.2021 - Current
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