Monica Vega
Federal Way
Summary
Communicative professional with 8 years of experience in upholding regulatory and organizational standards within sales environments. Proven ability to foster teamwork and lead by example, enhancing team dynamics and performance. Strong interpersonal skills facilitate effective collaboration and relationship building. Consistently meets and exceeds expectations through adaptability and leadership.
Overview
9
9
years of professional experience
Work History
Sales Associate
Petco Animal Supplies Stores Inc.
Federal Way
07.2025 - Current
- Assisted customers with product selection and provided recommendations.
- Trained new associates on sales techniques and store policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Sales Associate
Party City
Federal Way
10.2024 - 03.2025
- Managed inventory levels and restocked merchandise as needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Breakfast Attendant
Tru hotel by Hilton
Tukwila
08.2024 - 02.2025
- Prepared and set up breakfast stations for guests each morning.
- Restocked food items and supplies to ensure availability for all guests.
- Maintained cleanliness of dining room area including tables, chairs, floors and windows.
Housekeeping lead
Hampton Inn
Federal Way
05.2023 - 05.2024
- Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards
- Assist in performance evaluations of Room Attendants and Housepersons
PT Retail Associate
Sketchers
Federal Way
03.2022 - 02.2024
- Maintained high customer approval rating as result of dynamic service, exemplary support, and interpersonal communication.
- Participating in sales and marketing events in an effort to achieve store goals.
Front-end Supervisor
Party City
Covington
09.2020 - 05.2023
- Effectively managed teams of 7+ employees at a time across 3 different locations throughout WA state
- Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies.
- Coached store managers and other leaders on effective methods of informally training new staff members on product knowledge and customer service.
Assistant Manager
InMotion Entertainment
SeaTac Airport
05.2018 - 03.2020
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Answered questions about current promotions and resolved issues according to store policies.
Front-end Supervisor
Party City
Federal Way
09.2016 - 04.2018
- Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
- Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins.
Education
Graduate Certificate - Medical Assistant
Wyo Tech
Long Beach, CA06-2009
Certificate - Massage Therapy
National Institution of Technology
Long Beach, CA06-2007
High School Diploma -
Cabrillo High School
Long Beach, CA06-2002
Skills
- Organizational ability
- Time management
- Safety-oriented mindset
- Customer relations
- Adaptive team player
- Sales expertise
Timeline
Sales Associate
Petco Animal Supplies Stores Inc.
07.2025 - Current
Sales Associate
Party City
10.2024 - 03.2025
Breakfast Attendant
Tru hotel by Hilton
08.2024 - 02.2025
Housekeeping lead
Hampton Inn
05.2023 - 05.2024
PT Retail Associate
Sketchers
03.2022 - 02.2024
Front-end Supervisor
Party City
09.2020 - 05.2023
Assistant Manager
InMotion Entertainment
05.2018 - 03.2020
Front-end Supervisor
Party City
09.2016 - 04.2018
Graduate Certificate - Medical Assistant
Wyo Tech
Certificate - Massage Therapy
National Institution of Technology
High School Diploma -
Cabrillo High School
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