Milos Trivunovic
Palm Springs,CA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
16
16
years of professional experience
Work History
Sales Associate
Home Depot
10.2022 - Current
- Solved customer challenges by offering relevant products and services
- Helped customers locate products and checked store system for merchandise at other sites
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Answered customer questions about sizing, accessories, and merchandise care
- Prepared merchandise for sales floor by pricing or tagging
- Provided positive first impressions to welcome existing, new, and potential customers
- Assessed customer needs and utilized suggestive selling techniques to drive sales
Assistant Service Deli Manager
Ralphs Grocery Store
05.2020 - 08.2022
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Oversaw food preparation and monitored safety protocols.
Bartender
Alps Village
01.2020 - 05.2020
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Welder and Plumber
MD Tupanjac
02.2015 - 04.2019
- Independently worked on projects, while offering process coordination and cooperation with other teams
- Filled pipe systems with water and air to determine location of leaks
- Read blueprints to determine appropriate materials and procedures for each project
- Interpreted blueprints to determine locations, quantities, and sizes of materials required
- Complied with state plumbing codes throughout duration of each project
- Reviewed blueprints and project specifications to determine correct plumbing solutions
- Eliminated risks by correctly identifying potential safety hazards
Welder and Plumber
DOO Velestroy
01.2011 - 02.2015
- Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines
- Chipped off excess weld, slag, and spatter using hand tools
- Prepared welding equipment to perform advanced welding work
- Fabricated shop parts directly from blueprints
- Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions
- Operated hoists, cranes, and power tools to dismantle equipment to find and remove defective parts
- Set up and operated shielded metal arc and gas metal arc welding equipment
Welder and Plumber
Stem Metal
04.2008 - 01.2011
- Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines
- Chipped off excess weld, slag, and spatter using hand tools
- Prepared welding equipment to perform advanced welding work
- Fabricated shop parts directly from blueprints
- Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions
- Inspected welds and checked critical measurements to meet specifications
- Operated hoists, cranes, and power tools to dismantle equipment to find and remove defective parts
Education
High School Diploma -
High School Of Mechanical Engineering
Crvenka, Serbia06.2006
Skills
- Service-oriented mindset
- Clear and effective communication
- Organizational ability
- Staff Management
- Handling Difficult Customers
- Complex Problem-Solving
- Customer Service
- Professional Appearance
- Salesmanship
- New Hire Training
Timeline
Sales Associate
Home Depot
10.2022 - Current
Assistant Service Deli Manager
Ralphs Grocery Store
05.2020 - 08.2022
Bartender
Alps Village
01.2020 - 05.2020
Welder and Plumber
MD Tupanjac
02.2015 - 04.2019
Welder and Plumber
DOO Velestroy
01.2011 - 02.2015
Welder and Plumber
Stem Metal
04.2008 - 01.2011
High School Diploma -
High School Of Mechanical Engineering