Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Monica Westerman

Summary

Highly detail-oriented and people-focused certified nurse assistant. Committed to delivering exceptional care and exceeding patient/customer expectations through outstanding communication and interpersonal skills.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Day Porter

Nishida Services
2022.10 - 2024.05
  • Promoted a healthy work environment by sanitizing frequently touched surfaces regularly.
  • Supported facility operations with efficient waste disposal, recycling, and sanitation practices.
  • Enhanced customer satisfaction by maintaining a clean and welcoming environment for all building occupants.
  • Responded quickly to emergencies or urgent cleaning needs, minimizing disruptions within the building.

Hospice Certified Nursing Assistant

Guardian Angel Hospice
2023.08 - 2024.03
  • Provided end-of-life care for patients while respecting their dignity and personal wishes, allowing them to pass comfortably.
  • Prevented bedsores and other complications by regularly repositioning patients and maintaining proper hygiene practices.
  • Assisted patients with activities of daily living such as bathing, dressing, grooming, and feeding while preserving their autonomy whenever possible.
  • Recognized individual cultural, religious, and spiritual beliefs when delivering care, creating a respectful and inclusive environment for patients and families.

Certified Nursing Assistant

Maple Park Village
2023.04 - 2023.08
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Used effective communication skills when interacting with diverse populations within the healthcare setting.
  • Assisted in maintaining a clean and organized environment, reducing the risk of infection for patients.
  • Provided customized care according to individual health plan.

Cocktail Server

Chili's Bar And Grill
2005.08 - 2019.04
  • Provided attentive service, regularly checking in on guests to ensure their needs were met.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.
  • Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
  • Increased repeat clientele by building rapport with patrons and anticipating their preferences.

Education

Associate of Science - General Studies

Ivy Tech Community College
Kokomo, IN
12.2025

Skills

  • Professional boundaries
  • Medical Documentation
  • Compassionate Caregiving
  • Patience and understanding
  • Housekeeping
  • Attentive to People
  • Ensuring Customer Satisfaction
  • Special Needs Support
  • Microsoft Word
  • Microsoft Outlook
  • Professional Telephone Demeanor

Certification

  • CNA - Certified Nurse Assistant
  • CPR

Timeline

Hospice Certified Nursing Assistant

Guardian Angel Hospice
2023.08 - 2024.03

Certified Nursing Assistant

Maple Park Village
2023.04 - 2023.08

Day Porter

Nishida Services
2022.10 - 2024.05

Cocktail Server

Chili's Bar And Grill
2005.08 - 2019.04

Associate of Science - General Studies

Ivy Tech Community College
  • CNA - Certified Nurse Assistant
  • CPR
Monica Westerman