Monica White
North Palm Beach
Summary
Results-driven and experienced healthcare professional with over 24 years of experience in medical billing, insurance verification, and practice management. Proven track record of success in leading high-performing teams and improving operational efficiency. Skilled in EMR systems, including Athena and NextGen, with expertise in QuickBooks, Excel, and Google spreadsheets.
Overview
24
24
years of professional experience
Work History
AR Supervisor
Palm Beach Orthopedic Institute
08.2012 - Current
- Promoted to AR Supervisor in 11/2024 after working in various roles within the company
- Oversee billing, Insurance verification, and surgical benefits for the clinic, PT/OT, and surgical departments
- Manage a team of 19 staff members, including time management, call outs, and PTO in Paylocity
- Responsible for the Medical Record department, Legal department (auto, split and falls), and Medical Legal department (work comp and IMC/CME's)
- Utilize Athena EMR and have experience with NextGen
- Proficient in QuickBooks, Excel, and Google spreadsheets
- Ensure HIPAA and OSHA compliance
- Payment posting, obtaining remittance information from various payers for posting EFT's and processing VCC's
Children's Physicians
04.2002 - 07.2012
- Worked in various roles, including check-in, check-out
- Insurance verification
- Medical records
- Collaborated with PCP offices to ensure seamless patient care in the Authorization department
Skills
- EMR systems: Athena
- EMR systems: NextGen
- Accounting software: QuickBooks
- Spreadsheets: Excel
- Spreadsheets: Google spreadsheets
- Time management: Paylocity
- HIPAA compliance
- OSHA compliance
- Insurance verification
- Billing
- Surgical benefits
- Authorizations
- Staff management
- Leadership
- Medical Legal experience
- Legal experience
- CareCredit
- Affirm
- Podium
- Epion
Cover Letter
Dear Hiring Manager,, I am excited to apply for a position within your company. With over 24 years of experience in medical billing, insurance verification, and practice management, I am confident in my ability to lead high-performing teams and improve operational efficiency. As a dedicated and driven professional, I have worked my way up to the role of AR Supervisor at Palm Beach Orthopedic Institute, where I have been employed since 2012. In my current role, I have been responsible for overseeing billing, insurance verification, and surgical benefits, as well as managing a team of 19 staff members. In addition to my technical skills, I have a strong understanding of the Medical Legal process and have successfully coordinated with attorneys' offices to verify cases and settle agreements. I am a team player with excellent communication and leadership skills, and I am excited about the opportunity to bring my skills and experience to a new role. Thank you for considering my application. I look forward to the opportunity to discuss my qualifications further., Sincerely,, Monica White
Timeline
AR Supervisor
Palm Beach Orthopedic Institute
08.2012 - Current
Children's Physicians
04.2002 - 07.2012