Pennsylvania Board-Certified Registered Nurse with years of experience delivering high-quality care to patients in a varying clinical settings. Effective at achieving patient care goals and improving satisfaction for patient and families. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR- EPIC charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
32
32
years of professional experience
Work History
Telephone Triage Registered Nurse
Penn Family Care CPUP, Penn Internal Medicine CCA
07.2018 - Current
Performed additional clinic and non-triage nurse duties such as instructing patients in general and specific medical care and health issues and administering or dispensing medication and injections.
Maintained highest levels of patient satisfaction.
Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
Suggested appropriate disposition to acting physicians based on assessment.
Assisted in management of patient utilization of health care system and provided patient education relative to health care needs, use of community resources and responsibilities of membership in managed care.
Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider as needed.
Verified patient insurance eligibility and identified primary care physician, contacting office to obtain patient file.
Verified, updated and communicated patient history prior to clinic appointments and procedures with providers.
Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Managed high-stress situations calmly, providing reassurance to distressed callers while gathering necessary information for accurate decisionmaking.
Registered Nurse Charge Nurse
Meadowood Senior Living
03.2017 - 07.2018
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options
Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care
Updated patient charts with data such as medications to keep records current and support accurate treatments
Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions
Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
Health Occupation Instructor
Technical College High School Pennock's Bridge
10.2015 - 03.2017
Instructor for 10th, 11th, 12 th grades in Health Occupations
Instructor for certified nursing assistants CNA program. Selected students were prepared to take state exam under state guidelines. Successful students were placed on Pennsylvania state CNA register
Supported all values of the educational system upheld districts guidelines in and out of the classroom
Collaborated with parents, families, teachers and administrators regarding the students to achieve academic success
Demonstrated creativity and resourcefulness through the development of innovative solutions
Staff Nurse, Intensive Care Unit
Main Line Health Bryn Mawr Hospital
03.2002 - 09.2015
Supported patients and families through critical decisions that needed to be made during their hospitalization, clarifying medical terminology so important decisions could be made and understood
Population of patients cared for with advanced experience, critical care, cardio-thoracic, surgical intensive care, routine care
Assisted with all minor invasive procedures including pulmonary, surgical gastroenterology, cardio- version, as well as electric shock therapy
Team member of unit council which allowed all team members to be heard and assess in process changes or improvement
Staff Nurse, Intensive Care Unit
Hahnemann University Hospital
05.1992 - 02.2002
Surgical Trauma Intensive care unit, responsible for acute care of trauma patients
Rapid accurate assessments in order to maintain positive patient outcome
Ability to deliver serious and sensitive information to families and maintain sound level of empathy and compassion during life threatening events
Collaborate effectively with attending, interns and fellow physicians in highly stressful environments
Additional experience with medical, surgical, orthopedic, neuro-surgical and neurology from admission to discharge
Education
Some College (No Degree) - Provisional Teaching Certificate Vocational 1
Temple University
Philadelphia, PA
Some College (No Degree) - School Nurse Certification
Immaculate University
Malvern, PA
BSN - Nursing
Eastern University
Wayne, PA
05.2009
Associate of Science - Nursing
Hahnemann University School of Allied Health
Philadelphia, PA
05.1992
Skills
Advanced clinical judgment with Acute care expertise
Nursing Assessments & Health Screenings
EMR / EHR - EPIC experienced
Patient and family advocacy
Evidence-based Protocols
Chronic disease management
Live NAC nurse access center experience
Timeline
Telephone Triage Registered Nurse
Penn Family Care CPUP, Penn Internal Medicine CCA
07.2018 - Current
Registered Nurse Charge Nurse
Meadowood Senior Living
03.2017 - 07.2018
Health Occupation Instructor
Technical College High School Pennock's Bridge
10.2015 - 03.2017
Staff Nurse, Intensive Care Unit
Main Line Health Bryn Mawr Hospital
03.2002 - 09.2015
Staff Nurse, Intensive Care Unit
Hahnemann University Hospital
05.1992 - 02.2002
Some College (No Degree) - Provisional Teaching Certificate Vocational 1
Temple University
Some College (No Degree) - School Nurse Certification
Immaculate University
BSN - Nursing
Eastern University
Associate of Science - Nursing
Hahnemann University School of Allied Health
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