Monica Alexandra Montano
Hialeah,FL
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Medical Associate of South Florida
04.2024 - 01.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Measured patient pulse oximetry.
- Measured patient spirometry.
Medical Assistant
FOSTERSTERN Lab and Research Institute
01.2024 - 04.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Conduct basic laboratory tests and collect specimens for testing.
- Administer medications and injections as directed by healthcare providers.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
Physician
SEGUROS SURAMERICANA SA.
08.2014 - 07.2022
- Instructed patients and families on medical diagnoses and treatment options.
- Collaborated with consulting physicians regarding care of patients.
- Developed strong rapport with colleagues and staff members, promoting teamwork within the workplace environment.
- Improved patient outcomes by developing comprehensive treatment plans tailored to individual needs.
- Coordinated patient referrals with specialists for optimal continuity of care throughout treatment process.
- Implemented evidence-based practices into daily work routine, enhancing overall effectiveness of clinical decision-making and patient outcomes.
- Collaborated with multidisciplinary teams to ensure cohesive patient care and successful recovery.
- Assessed, diagnosed and treated emergency and chronic medical conditions.
- Promoted preventive healthcare practices among patients, reducing the overall burden of chronic diseases.
- Diagnosed complex cases by ordering appropriate tests and interpreting results accurately, ensuring timely intervention.
- Delivered emergency treatment on-site and responded appropriately in urgent or emergency situations.
- Enhanced clinic efficiency by streamlining processes and implementing electronic health record systems.
- Documented interactions using correct format, codes and facility standards for optimal medical care.
- Managed high-stress situations effectively during emergency procedures, providing life-saving interventions when needed.
- Conducted thorough physical examinations for accurate diagnosis, leading to effective treatment strategies.
- Completed basic in-office procedures with local or topical anesthetic.
- Utilized telemedicine services for remote consultations, expanding access to healthcare for rural patients.
- Integrated patients' files with robust electronic health record system.
- Educated patients on preventative measures, contributing to a decrease in hospital readmissions.
- Diagnosed and treated patients suffering from chronic conditions.
- Collected, recorded and maintained patient medical history, reports and examination results.
- Advised patients and community members concerning diet, activity, hygiene and disease prevention.
- Monitored and recorded patient progress, prompting timely and appropriate interventions.
- Treated acute and chronic conditions to reduce symptoms and improve health.
Education
Master in Nursing -
Miami Regional University
Miami, FL12-2026
Medical Assistant -
Solidaridad Sin Fronteras
Miami, FL02-2024
M.D. - Medico General
Universidad Del Valle
Cali, Valle11.2013
Skills
- Interpret Medical Information Effectively
- Patient Vital Signs Monitoring
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Clinical documentation
- Phlebotomy
- Professionalism and ethics
- Reliable team player
- Fluent in Spanish and English
Certification
- Registered Medical Assistant (RMA) - The Healthcare Professionals Registry of the United States (HPRUS).
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Medical Assistant
Medical Associate of South Florida
04.2024 - 01.2025
Medical Assistant
FOSTERSTERN Lab and Research Institute
01.2024 - 04.2024
Physician
SEGUROS SURAMERICANA SA.
08.2014 - 07.2022
Master in Nursing -
Miami Regional University
Medical Assistant -
Solidaridad Sin Fronteras
M.D. - Medico General
Universidad Del Valle
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