Hard-working dedicated Veterinary Assistant who is enthusiastic about animal health and enjoys educating clients about animal care. Focused on providing exceptional patient care.
Motivated Adoption Specialist, whose job is to guide families through the adoption process with expertise and care. Collaborative team player, focusing on achieving positive results and adapting to changing needs, and organizational skills.
Overview
2
2
years of professional experience
Work History
Bilingual Adoption Specialist
Arizona Humane Society South Mountain
03.2024 - Current
Monitoring the pet's health and reporting any illness to the adoption supervisor and the shelter medical team
Maintain cleanliness of both the on-site and off-site adoption areas
Assist drivers with loading and unloading animals and supplies
Assist customers in the adoption process in a compassionate and empathetic manner to provide a consistent, positive, and excellent experience.
Effectively assessed the needs of potential adopters and matched them with pets most suited to their lifestyle and preferences
Administered vaccines and Dewormer to animals in the shelter
Promoting and recommending retail products to potential adopters to help increase retail sales
Veterinary Assistant Externship
Arizona Humane Society South Mountain
01.2023 - 02.2024
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Promoted a positive environment for patients and staff alike through clear communication and proactive problem-solving skills.
Offered emotional support for grieving clients who had lost their pets, resulting in a more compassionate clinic experience.
Improved client relations through effective communication and education on pet health needs.
Restrained animals for examination and treatment.
Followed safety protocols for handling animals.
Education
Veterinary Assistant Certificate -
Pima Medical Institute
Phoenix, AZ
02.2024
Skills
Problem-Solving
Teamwork and Collaboration
Multitasking Abilities
Organizational Skills
Task Prioritization
Self Motivation
Vaccine administration
Sanitation protocols
Animal restraint
Animal Handling
Training
Externship Training: Arizona Humane Society South Mountain, 1521 W Dobbins Rd, Phoenix, AZ
Animal restraining
Kennel cleaning
Performing proper instrument cleaning
Performing the proper technique(s) for packing instruments into surgical packs and pouches
References
Jillian Pena, (602)997-7485
Julie Carlson, (480)580-3735
Hannah Wilson, (480)200-1201
Laura Hall, (480)285-6082
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bilingual Adoption Specialist
Arizona Humane Society South Mountain
03.2024 - Current
Veterinary Assistant Externship
Arizona Humane Society South Mountain
01.2023 - 02.2024
Veterinary Assistant Certificate -
Pima Medical Institute
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