MONICA M. HARTIG

• Maintained store cleanliness and organization, contributing to an inviting shopping environment.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Delivered exceptional customer service through efficient product knowledge and friendly interactions.
• Operated cash register accurately, ensuring correct transactions and positive customer experiences.
• Assisted with inventory management by restocking shelves and monitoring product availability.
• Implemented process improvements for product displays, increasing visibility and accessibility for customers.
• Improved customer satisfaction by providing friendly and efficient service at the register.

• Worked with foster children in a group home setting.
• Offered extensive care to troubled older children without likelihood of adoption.
• Reduced problem behaviors with positive reinforcement adn spportive techniques.
• Assisted children through recovery from difficult home or school situations.

• Supported children in play activities, meals and snacks, hygiene, and socialization.
• Assisted with light housekeeping duties as well as running errands.
• Organized and cleaned play room.
• Built positive nurturing environments to support child social and emotional growth.

Personal references available upon request.