Monika Monika
Clovis ,CA
Summary
Dynamic Sales Manager with a proven track record at Live Eye Surveillance, excelling in sales strategy development and relationship building. Achieved significant revenue growth through data analysis and effective team training. Skilled in CRM software and fostering high-performance cultures, driving client satisfaction and retention.
Experienced with leading sales teams to achieve significant revenue growth and customer acquisition. Utilizes strategic planning and effective communication to guide teams and meet targets. Track record of fostering strong client relationships and adapting to dynamic market conditions for sustained success.Hardworking Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Accomplished Sales Manager offering 3 years of experience developing and maximizing sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operations Manager
Ai Surveillance
Kent, WA
09.2025 - Current
- Streamlined operational workflows, enhancing team productivity and efficiency across multiple projects.
- Implemented AI-driven surveillance systems, improving real-time monitoring capabilities for clients.
- Developed training programs for staff on new technologies and operational procedures.
- Analyzed data trends to inform strategic decisions and optimize resource allocation.
- Led cross-functional teams in project execution, ensuring alignment with corporate objectives and timelines.
- Facilitated communication between departments, fostering collaboration and knowledge sharing among teams.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Marketing Manager
Live Eye Surveillance
Renton, WA
08.2023 - 08.2025
- Developed and executed sales strategies to enhance market penetration for surveillance products.
- Trained and mentored sales team, fostering a collaborative environment to achieve targets.
- Analyzed market trends and customer feedback to refine product offerings and pricing strategies.
- Established relationships with key clients, improving customer retention through personalized service.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Improved sales forecasting accuracy, utilizing data analytics to predict market trends and adjust sales strategies accordingly.
- Streamlined sales processes for efficiency, adopting new CRM tools and technologies.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Visa Consultant
Eagle Eye Consultant
Delhi, India
08.2020 - 06.2023
- Assisted clients in completing visa applications, ensuring accuracy and compliance with regulations.
- Provided support in gathering required documentation for various visa types and immigration processes.
- Maintained up-to-date knowledge of immigration policies and procedures to advise clients effectively.
- Streamlined document collection processes, improving efficiency in application preparation activities.
- Facilitated workshops on visa requirements for prospective applicants, enhancing community awareness and understanding.
- Liaised with employers and educational institutions on behalf of clients, gathering essential documentation required for applications.
- Trained new team members on company procedures and best practices, fostering a supportive work environment focused on quality service provision.
- Organized client files efficiently, ensuring easy access to critical information during consultations and application preparation.
- Collaborated with fellow consultants to ensure consistency in service delivery and adherence to industry best practices.
- Managed a high volume of cases simultaneously while maintaining strict attention to detail and meeting crucial deadlines.
- Reviewed applications to check accuracy, completeness and integrity of paperwork.
Sales Associate
Royal Sundaram General Insurance Co
Delhi, India
04.2019 - 07.2020
- Assisted clients in completing visa applications, ensuring accuracy and compliance with regulations.
- Provided support in gathering required documentation for various visa types and immigration processes.
- Maintained up-to-date knowledge of immigration policies and procedures to advise clients effectively.
- Streamlined document collection processes, improving efficiency in application preparation activities.
- Facilitated workshops on visa requirements for prospective applicants, enhancing community awareness and understanding.
- Liaised with employers and educational institutions on behalf of clients, gathering essential documentation required for applications.
- Trained new team members on company procedures and best practices, fostering a supportive work environment focused on quality service provision.
- Organized client files efficiently, ensuring easy access to critical information during consultations and application preparation.
- Collaborated with fellow consultants to ensure consistency in service delivery and adherence to industry best practices.
- Managed a high volume of cases simultaneously while maintaining strict attention to detail and meeting crucial deadlines.
- Reviewed applications to check accuracy, completeness and integrity of paperwork.
Education
A-Level Computer Courses - MS: Excel, Word, Powerpoint, Outlook
NCEP COMPUTER CENTER
Aman Vihar, Delhi04.2023
BBA - Business Administration And Management
Chandigarh University
Chandigarh, India07.2022
High School Diploma -
GPS Kailram School
Kailram, Haryana India04.2019
Skills
- Bilingual in English, Hindi and Punjabi
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Verbal and written communication
- Sales expertise
- Sales strategy development
- Account management
- Analytical problem solver
- Business development and planning
- Data analysis
- Product and service management
- Customer journey mapping
- Vendor relationship management
- Project management
- Training and development
- Database management
- Marketing strategy
- CRM software
- Lead generation
- Client relationship management
- Motivational skills
- Profitability optimization
- Risk mitigation
- MS Word
- MS Excel
- Change management
Personal information
- Date of birth: 01/01/2001
- Nationality: Indian
Certification
- Real State Broker License
Timeline
Operations Manager
Ai Surveillance
09.2025 - Current
Marketing Manager
Live Eye Surveillance
08.2023 - 08.2025
Visa Consultant
Eagle Eye Consultant
08.2020 - 06.2023
Sales Associate
Royal Sundaram General Insurance Co
04.2019 - 07.2020
A-Level Computer Courses - MS: Excel, Word, Powerpoint, Outlook
NCEP COMPUTER CENTER
BBA - Business Administration And Management
Chandigarh University
High School Diploma -
GPS Kailram School