Muhammad Riaz
Newark
Summary
Motivated and detail-oriented operational professional with 4 years of supervisory experience, 4 years as an office administrator, and 6 years as an operations manager. My experience with team building and staff development.
Knowledgeable professional with several years of experience, bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations, and increase bottom-line profitability. Organized and systematic, with natural relationship-building and leadership talents. High-performing professional with several years of experience delivering successful improvements for business operations, profitability, and team development. Resourceful project manager and compliance specialist, to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Operations Manager
Hudson News
Newark Liberty International Airport.
01.2009 - 01.2025
- Open and close 12 different business locations daily.
- Daily cash count and prepare deposit up to $40,000.
- Help at different locations as needed.
- Communicate with the Warehouse Manager about current stock and potential issues with orders.
- Conduct daily analysis to forecast potential issues.
- Reports on inventory activities and variances to the SVP, RVPs, and GMs.
- Assists in recruiting, hiring, and training a team of sales associates.
- Oversees all business and activity related to store inventory control.
- Count all the products and supplies.
- Manages, stores, and/or returns overstocks.
- Suggests GMs new products or supplies for regular inventory based on an analysis of sales statistics.
- Make a schedule for over 80 employees on a weekly basis.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Prepared staff work schedules and assigned team members to specific duties.
Meterial Handler (Part Time)
Federal Express
Newark Liberty Internatinal Airport
03.2017 - 04.2020
- Communicates with management and/or central control to coordinate trailer movements in the yard.
- Documents trailer moves using the yard management system (where available) or switcher cards.
- Performs pre- and post-trip inspections on switcher equipment.
- Understands and demonstrates effective yard switching safety processes and procedures.
Education
Bachelor of Science -
Punjab University
Lahore Pakistan05-2007
Skills
- Customer service
- Staff scheduling
- Employee recognition
- Vendor negotiation
- Employee training
- Management
- Contract review and recommendations
- Operations monitoring
- Decision-making
- SAP expertise
- Inventory management
- Fluent in English, Urdu, Hindi, and Punjabi
- Performance reporting
- Troubleshooting and problem solving
- JDA, Crystal Reports, Concur, Microsoft Excel, PowerPoint, and Microsoft Word
Accomplishments
- Employee of the year - "Best performance Award"
- Best employee performance review by General Manager for 10 years
Languages
English
Professional
Urdu
Professional
Hindi
Professional
Punjabi
Professional
Certification
- Certified Customer Service Trainer by Port Authority NY/NJ & Dufry/Hudson Group
- Certified Trainer for POS System And IT equipment.
Timeline
Meterial Handler (Part Time)
Federal Express
03.2017 - 04.2020
Operations Manager
Hudson News
01.2009 - 01.2025
Bachelor of Science -
Punjab University
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