Moniq
Chicago,IL
Summary
Results-driven Team Lead with expertise in leadership, training, and delegating workflow. Skilled in schedule management, improving performance, and managing the daily direction of the team.
Overview
9
9
years of professional experience
Work History
Personal Service Team Lead
LifeSpace Communities Beacon Hill
Lombard, Illinois
2023.03 - Current
- Trained new staff on procedures to enhance compliance with company policies and procedures.
- Provided leadership and guidance to a team of five caregivers, delegating tasks accordingly.
- Coordinated and maintained records of team schedules and time-off requests to enhance workflow efficiency.
- Performed data entry into computer systems for tracking purposes.
Assistant Activities Director
Community Care Center
Chicago, Illinois
2020.02 - 2023.01
- Assisted in planning, scheduling, and maintaining records of recreational activities for residents.
- Updated schedule and related records to safeguard patient privacy, adhering to HIPAA protocols.
- Provided assertive community-based rehabilitation and case management services to high-risk mentally ill patients.
- Organized materials, supplies, and enforced discipline and policies to protect the safety of recreational activity participants.
Security Site Supervisor
Titan Security
Chicago, Illinois
2016.08 - 2019.12
- Coordinated team schedules and delegated tasks to optimize workflow efficiency.
- Trained new staff on operational procedures and company policies.
- Conducted site inspections to identify hazards, and to maintain equipment and facility standards.
- Monitored and evaluated employee performance to assign tasks, and successfully directed the workforce.
Education
Certificate - CNA
Renees School Of Careers
Chicago, IL2019-09
High School Diploma -
Kemper County High School
De Kalb, MS2012-05
Skills
- team leadership
- schedule management
- Workflow/deadline optimization
- Safety processes and procedures
- Issue resolution
- Staff education and training
Timeline
Personal Service Team Lead
LifeSpace Communities Beacon Hill
2023.03 - Current
Assistant Activities Director
Community Care Center
2020.02 - 2023.01
Security Site Supervisor
Titan Security
2016.08 - 2019.12
Certificate - CNA
Renees School Of Careers
High School Diploma -
Kemper County High School