Summary
Overview
Work History
Education
Skills
Timeline
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Moniqua Williams

Chicago,IL

Summary

Highly communicative individual identifies issues and make the best decisions regarding course of treatment. Disciplined Caseworker with expertise in data confidentiality and client education and promoting experience working with culturally diverse families.

Overview

11
11
years of professional experience

Work History

Family Health Advocate

Easter Seals Midwest
09.2022 - Current
  • Implemented outreach strategies to engage clients in community-based services.
  • Liaised with supervisor for consultation and evaluation of family service plans.
  • Delivered services according to established advocacy and case management protocols and maintained accurate, legible and current documentation.
  • Facilitated and advocated for client access to services for education, housing, health care, legal and counseling assistance.
  • Develop and maintain relationships with teaching staff at site. Provide support and monitoring to assure site in meeting Head Start performance standards. Maintain regular visits to site weekly, to improved head start/early head-start services.
  • Provide ongoing support/contact with families in program. Build trusting relationship with families to provide ongoing support through monthly contact, family assessments, goal setting, referrals, and follow ups.
  • Work with site to ensure enrolled children remain up-to-date on well child visits, physicals, immunizations. EPSDT-required screenings, visions, hearing, and dental. Follow up with family and doctors office as needed.
  • Participated in team-building activities to enhance working relationships
  • Developed team communications and information for meetings

Foster Care Case Manager

Universal Family Connection, Inc
11.2021 - 09.2022
  • Licensed Child welfare specialist
  • Provided direct casework assistance to clients in foster care program to assess family's needs.
  • Attended court hearings and case reviews.
  • Conducted monthly home visits at foster homes, arrange sibling visits, and ensure all monthly documentation and reports are completed.
  • Provided travel for parent-child/sibling visits

Family Coach

Centers for New Horizons
04.2021 - 11.2021
  • Worked with Cha population to offer assistance and referrals
  • Helped family enroll in family centered coaching to help reach goals
  • Offered case management to families in need
  • Filed paper and made case notes of all family interactions
  • Completed door to door outreach
  • Completed home visits as needed.

Family Resources Specialist

Illinois Action For Children
10.2013 - 03.2021
  • Worked directly with the IDHS, Assistance Program CCAP by addressing the needs of parents and child care providers by processing applications, answering questions and addressing concerns about the program
  • Determined parent and provider eligibility for the program by reviewing applications, entering data and authorizing payments for childcare.
  • Informed parents and providers of CCAP program operation and policies and procedures in an appropriate and professional manner over the phone.

Education

Master of Science - Psychology

Southern New Hampshire University
Hooksett, NH
07.2022

Bachelor of Arts - Psychology

Roosevelt University
Chicago, IL
12.2011

Skills

  • Case Management
  • Microsoft Office
  • Problem solving
  • Organizational Skills
  • Meeting Facilitation
  • Data Entry
  • Research
  • Child welfare license
  • MS Outlook
  • Communication
  • Critical thinking

Timeline

Family Health Advocate

Easter Seals Midwest
09.2022 - Current

Foster Care Case Manager

Universal Family Connection, Inc
11.2021 - 09.2022

Family Coach

Centers for New Horizons
04.2021 - 11.2021

Family Resources Specialist

Illinois Action For Children
10.2013 - 03.2021

Master of Science - Psychology

Southern New Hampshire University

Bachelor of Arts - Psychology

Roosevelt University

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Moniqua Williams