Monique Calderon
Fresno,CA
Summary
Dedicated Foodservice Professional experienced in relationship-building and time management within fast-paced restaurant environments. Delivered exceptional service by accurately managing tables of all sizes and fostering customer loyalty through genuine hospitality. Supported kitchen and wait staff through diverse tasks to enhance overall dining experiences.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Server
Pismos Coastal Grill
Fresno
07.2026 - 09.2026
- Took food and drink orders using POS system.
- Presented menus and explained daily seafood specials.
- Delivered meals and refilled beverages with attentive service.
- Coordinated with kitchen staff on order timing and modifications.
- Checked tables and resolved guest concerns promptly.
- Processed payments and balanced guest checks accurately.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
Server
Maya Sushi Lounge
Fresno
01.2022 - 11.2024
- Took orders from customers accurately and in a timely manner.
- Delivered meals and refilled beverages with attentive service.
- Monitored tables and addressed guest concerns promptly to enhance dining experience.
- Delivered exceptional customer service to foster guest satisfaction and repeat visits.
- Reset tables for next guests promptly and maintained clean dining areas throughout shifts.
- Processed payments and balanced guest checks accurately.
- Served sushi rolls and beverages to customers at the dining counter.
- Provided exceptional service to a high volume of daily customers.
- Executed opening and closing duties, ensuring a well-prepared dining area and fully stocked supplies.
Sandwich Artist and Cashier
Deli Delicious
Fresno
10.2015 - 11.2018
- Crafted custom sandwiches and salads using fresh ingredients to meet customer preferences at Deli Delicious counters.
- Operated cash register efficiently at Deli Delicious counters. and handled payment transactions accurately.
- Recorded customer orders accurately at Deli Delicious counters. and answered menu questions with friendly service.
Server
Sakanaya Japanese Cruisine
Fresno
12.2013 - 10.2016
- Server for teppanyaki restaurant
- Took food and drink orders using a POS system.
- Delivered meals and refilled beverages with attentive service.
- Coordinated with kitchen staff on order timing and modifications.
- Checked tables and resolved guest concerns promptly.
- Processed payments and balanced guest checks accurately.
- Provided excellent customer service to ensure satisfaction.
- Provided exceptional service to a high volume of daily customers.
Education
Central East High School
Fresno, CASkills
- POS systems
- Cash handling
- Order processing
- Table service
- POS operation
- Order accuracy
- Menu knowledge
- Customer engagement
Certification
- Food Handlers Card - 2026
- Alcohol Server Card - 2026
Timeline
Server
Pismos Coastal Grill
07.2026 - 09.2026
Server
Maya Sushi Lounge
01.2022 - 11.2024
Sandwich Artist and Cashier
Deli Delicious
10.2015 - 11.2018
Server
Sakanaya Japanese Cruisine
12.2013 - 10.2016
Central East High School