Monique Cody

• Arranged student engagements with faculty to meet needs for deeper academic support.
• Served as expert in students' academic program details and answered questions regarding program or institution.
• Supported students in educational planning and progress from enrollment to graduation.
• Monitored student progress to drive successful academic outcomes.
• Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
• Used standardized assessments to evaluate abilities, interests and characteristics of different students.
• Helped students identify learning strengths and weaknesses and connected students with necessary university resources to aid in success.

• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Made hiring recommendations to increase company's productivity and profitability with quality workers.
• Reviewed sales and gross profit report to assess company efficiency.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Created employee schedules to align coverage with forecasted demands.

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• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Developed and maintained relationships with customers and suppliers through account development.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.

• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Developed and maintained relationships with customers and suppliers through account development.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Supervised creation of exciting merchandise displays to catch attention of store customers.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.