Monique Coleman
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Process Assistant
Amazon
Dallas, TX
11.2015 - Current
- Supervised processes to eliminate weak points or bottlenecks in business operations.
- Assisted coworkers and staff members with special tasks on daily basis.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Excellent communication skills, both verbal and written.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Resolved problems, improved operations and provided exceptional service.
- Provided professional services and support in a dynamic work environment.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Material Handler
Meisel Photographic
Carrollton, TX
04.2012 - 11.2015
- Participated in continuous improvement initiatives aimed at enhancing overall warehouse performance.
- Helped train new employees in safe practices and warehouse procedures.
- Managed inventory levels with precision, performing regular audits and adjusting as necessary.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Assisted in receiving, stocking and distribution of merchandise.
- Managed time-sensitive tasks effectively under tight deadlines to ensure seamless workflow within the production line.
Material Handler
Glasfloss
Dallas, TX
04.2008 - 04.2011
- Located materials and supplies by pulling and verifying items on production orders.
- Observed safety procedures and practices to prevent injury.
- Assisted in the development and enforcement of warehouse policies and procedures to maintain a high level of performance and compliance with industry standards.
- Filled orders by packaging items and labeling for delivery.
- Organized and stacked various materials.
- Collected and packed materials for shipping, inspecting packaging slips for accuracy before departure.
- Sorted materials for scanning to meet production goals.
Education
High School Diploma -
James Madison High School
Dallas, TX05.1999
Skills
- Multitasking and Time Management
- Team Leadership
- Employee Coaching and Mentoring
- Team motivation
- Problem Resolution
- Shift Scheduling
- Negotiation and Conflict Resolution
- Team Development
- Critical Thinking
Timeline
Process Assistant
Amazon
11.2015 - Current
Material Handler
Meisel Photographic
04.2012 - 11.2015
Material Handler
Glasfloss
04.2008 - 04.2011
High School Diploma -
James Madison High School