Summary
Overview
Work History
Education
Skills
Summaryofskillsandqualifications
Activecertificates
Introduction
Timeline
Generic

Monique D. Bentley

Desert Hot Springs,United States

Summary

Dedicated graduate student pursuing a Master's in Social Work, driven by a passion for empowering individuals and communities through advocacy and support. Aiming to apply theoretical knowledge gained through coursework in real-world settings, with a determination to make a positive impact. Goal is to contribute cultural competence, compassion, empathy, and strong interpersonal skills to support individuals in need within San Diego County.

Overview

10
10
years of professional experience

Work History

Protective Services Worker

Emergency Response North Inland Region
08.2024 - Current
  • Conducted and investigated emergency assessments and evaluations to determine safety risks, providing crisis intervention and referrals to appropriate services
  • Coordinated with local service providers, including mental health professionals, shelters, and legal agencies, to secure resources for families in need
  • Ensured accurate documentation of incidents and maintained comprehensive case files in accordance with legal requirements and agency guidelines
  • Delivered trauma-informed care to children and families experiencing abuse, neglect, or emotional trauma, prioritizing client safety and healing

Family Care Provider

Big Brothers Big Sisters
12.2019 - Current
  • Provided referrals and linkages in a diverse, client-centered, impact-driven organization working to build a stronger, healthier, more resilient San Diego
  • Mentored military children while parents were deployed
  • Ensured timely and thoughtful delivery of gifts to provide a positive holiday experience for recipients
  • Received and reviewed wish lists detailing toys, clothing, and other essential items
  • Volunteered in holiday gift-giving programs, 'adopting' children or families in need
  • Purchased and wrapped gifts to meet the specific needs and wishes of children or families

Foster Care Provider
12.2016 - Current
  • Delivered high quality parental care to 30+ foster children with a minimum of 6 children daily at a time
  • Communicates with Social/ Case workers regarding daily activities, behaviors, and related issues
  • Support children's emotional and social development, encourage understanding of others and positive self-concepts, identify signs of emotional or developmental problems in 30+ children and bring them to the social worker’s attention
  • Attends to the health and medical needs of the child, providing recreational and other enriching activities to promote healthy development of the child and disciplining the child
  • Met regularly with other foster care parents, supervisors, and biological families weekly along with advised prospective foster children
  • Receives training and support from foster related agencies

Logistics/ Material Management

U.S. Air Force Reserve
05.2015 - Current
  • Coordinate, distribute, and process over 50,000 Aircraft parts using ILS-S Maintenance systems, FEDLOG, WebFliss, and Microsoft Excel
  • Provide information to Maintenance Commanders regarding updated information on due-in for Maintenance (DIFM) assets, aircraft completion times, and inventory status
  • Acquire and relocate equipment and personnel to assigned duty stations in support of Air Force supply needs
  • Conducts presentations at Maintenance/ Logistics meetings on Warehouse functions, Customer Service transactions, and proper ESD handling using PowerPoint
  • Supervise and train 40+ airmen
  • Presents to Maintenance, Flight Commanders, and Air Force members on behalf of Material Management/ Logistics in the Air Force Reserve
  • Awarded Airman of the month and year for providing solutions to program related issues
  • Coordinated inclusion of material and information from individuals and programs

Protective Services Worker

Pala Social Services
09.2022 - 05.2023
  • Utilized strength-based approaches to navigate complex situations such as poverty, domestic violence, and intergenerational trauma fostering collaborative relationships with clients
  • Developed comprehensive investigation narratives, case plans, and coordinated Child and Family Team (CFT) and Multidisciplinary Team (MDT) meetings to ensure holistic, collaborative support for at-risk families, while adhering to legal and regulatory requirements
  • Collaborated closely with stakeholders, including tribal leaders, community members, and mental health professionals, to ensure alignment of the grant proposal with cultural values and community priorities
  • Evaluated program effectiveness through data collection and analysis, documenting outcomes and achievements to demonstrate the impact of the Mobile Crisis Response Team on improving mental health and community resilience among indigenous populations in Pala

Education

Master - Social Work

California State University San Marcos
San Marcos, California
05.2025

Bachelor of Arts - Psychology

California State University San Marcos
San Marcos, California
05.2022

Associate of Arts - Psychology, Emphasis in Social Behaviorism

Mira Costa Community College
Oceanside, California
06.2019

Skills

  • Foster Care
  • Team Collaboration
  • CWS/CMS
  • Cultural Diversity Awareness
  • Regulatory Interpretation
  • Multicultural sensitivity
  • Professional boundaries
  • Motivational interviewing
  • Family support

Summaryofskillsandqualifications

  • 6+ years professional experience in Foster Care.
  • 9+ years of experience informing, advising, and collaborating with team members while meeting established requirements while serving in the United States Air Force Reserve.
  • 6+ years of experience using Microsoft Suite.
  • 1+ year of experience using CWS/CMS.
  • Demonstrate an ongoing awareness and appreciation of cultural diversity.
  • Interpret complex regulations of requirements and apply them to military maintenance processes.

Activecertificates

  • CPR and First Aid Certification, 12/16
  • Foster Care Babysitter Certification, California, 12/16
  • Life-Guard Swimming Training Certification, 12/16
  • Babysitting Certificate, 12/16
  • Intensive Care Resource Services Certification, 12/16
  • Role of a mandated child abuse reporter, Respite care, 12/16
  • Parent/Child Attachment Certification
  • Forklift driver certification, 12/15
  • Military ADLS Certifications, 12/15
  • Microsoft: Word, PowerPoint, and Outlook, 12/15
  • Statistical Analysis Software: SPSS, 12/15
  • Data Warehousing Software: ILS-S, KYLOC, WEBFLISS, FEDLOG, AF Portal, 12/15

Introduction

Dedicated graduate student pursuing a Master's in Social Work with a passion for empowering individuals and communities through advocacy and support. Determined to apply theoretical knowledge gained through coursework in real-world settings. Seeking to contribute cultural competence, compassion, empathy, and strong interpersonal skills to support individuals in need within San Diego County.

Timeline

Protective Services Worker

Emergency Response North Inland Region
08.2024 - Current

Protective Services Worker

Pala Social Services
09.2022 - 05.2023

Family Care Provider

Big Brothers Big Sisters
12.2019 - Current

Foster Care Provider
12.2016 - Current

Logistics/ Material Management

U.S. Air Force Reserve
05.2015 - Current

Bachelor of Arts - Psychology

California State University San Marcos

Associate of Arts - Psychology, Emphasis in Social Behaviorism

Mira Costa Community College

Master - Social Work

California State University San Marcos
Monique D. Bentley