Monique Evans
Certified Pharmacy Technician
Lauderdale Lakes,FL
Summary
Motivated and organized Customer Service Assistant and Certified Registered Pharmacy Technician with over 10 years of experience in customer service. Excellent teamwork skills, thrives in fast-paced and deadline-driven environments. Works well under pressure, effectively handles challenging situations while maintaining professionalism. Strong attention to detail and commitment to providing exceptional service. Dedicated to ensuring customer satisfaction and contributing to team success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Stay-at-Home Mom & Self-Employed
KLM Tronics
Ft. Lauderdale, Fl
11.2014 - Current
- Manage household expenses, creating detailed, effective budgets. • Support multiple competing needs, schedules, and priorities, overseeing theneeds and tasks of multiple individuals to maintain optimal outcomes. • Create and coordinate a detailed calendar of activities and events, includingacademic deadlines, travel, and appointments/meetings. • Build engaged relationships with healthcare professionals, academicadministrators, and program leaders to ensure alignment with all needs. • Navigate complex interpersonal challenges, mediating
- Maintained office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions, also answering calls with all customer concerns and questions.
PHARMACY TECHNICIAN
CVS- Caremark
11.2011 - 02.2014
- Assisted the pharmacist in filling and dispensing prescription medication by performing duties in accordance with CVS Caremark standard operating procedures
- Responsible for preparing prescriptions according to label provided, while verifying NDC code and drug name on dispensing bottle
- Responsibilities also included retrieving medications from stock, counting, and packaging for review by pharmacist, and filling automated locations using proper procedures
- Responsible for checking quantity of unit dose products and adding snap caps if requested
- Performed other related duties as required.
RECEPTIONIST
Watson Pharmaceuticals
04.2011 - 11.2011
- Assisted with GMP training for all new hires and contractors for Watson Pharmaceutical
- Answered all incoming calls to facility and transferred them to appropriate departments
- Provided information to all visitors to facility, handled all incoming mail, and delivered it to appropriate departments.
Education
COMPLETED COURSEWORK TOWARDS CERTIFIED REGISTERED PHARMACY TECHNICIAN -
Concord Career College
Skills
Communication
Problem Solving
Negotiation and Conflict Resolution
Teamwork
Employee Supervision
Team Supervision
Data Entry
Customer Service
Scheduling
Administrative Support
Budget Administration
Mail handling
Credit and collections
Customer Relations
Employee Training
Data Analysis
Friendly, Positive Attitude
Problem-Solving
Time Management
Flexible and Adaptable
Dependable and Responsible
Multitasking
Multitasking Abilities
Excellent Communication
Computer Skills
Organizational Skills
Calm Under Pressure
Active Listening
Organization and Time Management
Decision-Making
Problem Resolution
Verbal Communication
Certification
- 34748
- 490107010052518
Work Preference
Work Type
Full TimePart TimeLocation Preference
RemoteImportant To Me
Work-life balanceCompany CultureHealthcare benefitsWork from home optionPaid time offPaid sick leave401k matchTimeline
Stay-at-Home Mom & Self-Employed
KLM Tronics
11.2014 - Current
PHARMACY TECHNICIAN
CVS- Caremark
11.2011 - 02.2014
RECEPTIONIST
Watson Pharmaceuticals
04.2011 - 11.2011
COMPLETED COURSEWORK TOWARDS CERTIFIED REGISTERED PHARMACY TECHNICIAN -
Concord Career College