Summary
Overview
Work History
Education
Skills
Timeline
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Monique Figueroa

Arlington,VA

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

8
8
years of professional experience

Work History

Dental Receptionist

Caring Dentists
Arlington, VA
04.2024 - Current
  • Answered incoming calls, scheduled appointments, and confirmed patient visits.
  • Greeted patients, provided them with necessary paperwork, and verified insurance information.
  • Managed front desk operations including scheduling appointments, collecting payments.

Teaching Assistant

Christa McAuliffe Elementary School
Palm Bay, Florida
08.2017 - 11.2024
  • Graded assignments, tests and papers according to teacher instructions.
  • Encouraged students to take an active role in their own learning process.
  • Maintained a safe environment for all students while adhering to school policies and procedures.

Retail Stylist

Kendra Scott
Washington, DC
11.2023 - 02.2024
  • Provided styling advice to customers in order to create complete looks.
  • Organized inventory, restocked shelves, and kept track of stock levels.
  • Processed payments for merchandise purchased by customers using cash registers or POS systems.

Cashier

Chick-fil-A
Melbourne, FL
06.2016 - 10.2018
  • Greeted customers and answered any questions they had about the store's products and services.
  • Issued receipts, refunds, credits or change due to customers.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Education

Bachelor of Science - Organizational Management

Eastern Florida State College
Cocoa, FL
08-2023

Associate of Arts - General Studies

Eastern Florida State College
Cocoa, FL
08-2023

Associate of Science - Criminal Justice Technology

Eastern Florida State College
Cocoa, FL
05-2021

College Credit Certification - Criminal Justice Technology Specialist

Eastern Florida State College
Cocoa, FL
05-2021

Skills

  • Phone and Email Etiquette
  • Appointment Scheduling
  • Team building
  • Payment Processing

Timeline

Dental Receptionist

Caring Dentists
04.2024 - Current

Retail Stylist

Kendra Scott
11.2023 - 02.2024

Teaching Assistant

Christa McAuliffe Elementary School
08.2017 - 11.2024

Cashier

Chick-fil-A
06.2016 - 10.2018

Bachelor of Science - Organizational Management

Eastern Florida State College

Associate of Arts - General Studies

Eastern Florida State College

Associate of Science - Criminal Justice Technology

Eastern Florida State College

College Credit Certification - Criminal Justice Technology Specialist

Eastern Florida State College

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Monique Figueroa