Monique Gore
Little River,SC
Summary
Customer-oriented General Manager with 4 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
20
20
years of professional experience
1
1
Certification
Work History
General Manager
Dunkin' Brands
12.2021 - Current
- Managed budget implementations, employee reviews, training, and schedules.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Custodian
Horry County Schools
08.2019 - 08.2021
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
Childcare Assistant
ATM Daycare, Sandridge Kiddie Care
03.2005 - 01.2017
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
Education
Associate of Arts - Early Childhood Care And Education
Horry-Georgetown Technical College
Conway, SC08-2003
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Staff training/development
Certification
ServSafe Certified
Timeline
General Manager
Dunkin' Brands
12.2021 - Current
Custodian
Horry County Schools
08.2019 - 08.2021
Childcare Assistant
ATM Daycare, Sandridge Kiddie Care
03.2005 - 01.2017
Associate of Arts - Early Childhood Care And Education
Horry-Georgetown Technical College
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