Hi, I’m
Monique Greaves
Royal Palm Beach,FL
Summary
Creative Marketing Manager with expertise in both online and direct mail marketing campaigns and strategy. Solid understanding of digital marketing and website analytics. Recognized for quickly understanding customer needs and consistently delivering timely and cost-effective solutions.
Overview
16
years of professional experience
1
Certification
2
Licenses
Work History
Cinch Home ServicesBoca Raton, FL
Marketing Operations Manager
10.2022 - 06.2023
Job overview
- Conceptualize and manage marketing campaign planning, develop timelines and set/communicate expectations cross-functionally via resource management tool (Workfront)
- Collaborate with internal teams on product launches and advertising strategies
- Responsible for overseeing the end-to-end process to execute all assets for online and offline marketing for Direct to Consumer
Office Depot IncBoca Raton, FL
Sr. Manager Merchandising Operations
03.2015 - 06.2021
Job overview
- Implement a data-driven approach to monitor and analyze key performance indicators (KPIs), enabling real-time decision-making and continuous improvement
- Collaborate with cross-functional teams to develop process improvements that increased productivity
- Motivate direct reports and devised strategies to improve workflow
- Manage personnel including recruitment, training, scheduling, performance reviews and disciplinary actions
Office Depot IncBoca Raton, FL
Analyst, E-com Digital Marketing
03.2014 - 03.2015
Job overview
- Spearhead delivery of end-to-end B2B digital programs that increased customer engagement, incremental traffic, leads and revenue
- Aggregate and analyzed internal and external strategies to assess performance drivers and identify insights
Office Depot IncBoca Raton, FL
Marketing Manager, Creative Services
05.2009 - 02.2014
Job overview
- Lead and supervise a team of 6 creative professionals, including graphic designers, copywriters, and multimedia specialists, to deliver compelling visual content for marketing campaigns
- Work with management team to oversee and monitor marketing strategy
Office Depot IncBoca Raton, FL
Account Manager, Creative Services
01.2007 - 05.2009
Job overview
- Manage timelines, budgets, resources, and staffing to ensure projects were completed on time and within budget
- Facilitate communication between various stakeholders involved in the creative process including designers, copywriters, photographers, videographers
Education
Lamar University
BBA: Business Administration and Management
05.2022
Northampton Community College
Associate of Arts: General Studies
Skills
- Project Management
- Operational Improvements
- Retail Marketing
- Cross-Functional Collaboration
- Process Documentation
- Strategic Planning
- Digital Marketing
- Marketing Campaign Management
- Training and Development
- Go-To-Market Strategy Development
- Marketing and Advertising
- Vendor Relations
- SEO Optimization
- Productivity Improvement
- Staff Training and Mentoring
- Stakeholder Communications
Certification
- Six Sigma Greenbelt, 02/2021, Office Depot
- Resident Insurance Licenses, 06/2020, Adjuster – All Lines
- Resident Insurance Licenses, 06/2023, Life inc. Var Annuity & Health
Timeline
Marketing Operations Manager
Cinch Home Services
10.2022 - 06.2023
Sr. Manager Merchandising Operations
Office Depot Inc
03.2015 - 06.2021
Analyst, E-com Digital Marketing
Office Depot Inc
03.2014 - 03.2015
Marketing Manager, Creative Services
Office Depot Inc
05.2009 - 02.2014
Account Manager, Creative Services
Office Depot Inc
01.2007 - 05.2009
Lamar University
BBA: Business Administration and Management
Northampton Community College
Associate of Arts: General Studies
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