MONIQUE HARRIS
Uniondale,NY
Summary
Proactive leader in the medical assisting field, focused on optimizing clinic workflows and training new staff on best practices. Expertise in patient assessments and developing educational materials, driving improved patient understanding and care delivery.
Overview
16
16
years of professional experience
Work History
Senior Medical Assistant
St Francis Hospital -CIMA
Massapequa, NY
06.2011 - Current
- Managed patient scheduling and appointment coordination to optimize clinic workflow.
- Conducted comprehensive patient assessments to ensure accurate medical records and treatment plans.
- Assisted with clinical procedures, enhancing patient comfort and safety during examinations.
- Implemented electronic health record systems to streamline documentation and improve data accuracy.
- Trained new staff on office protocols and best practices in patient care delivery.
- Developed educational materials for patients, promoting understanding of treatment options and preventative care.
- Collaborated with healthcare teams to coordinate multidisciplinary care for improved patient outcomes.
- Reviewed and updated clinical policies, ensuring compliance with regulatory standards and best practices.
- Improved patient care by efficiently managing medical records and maintaining accurate documentation.
- Increased patient satisfaction with compassionate bedside manner and effective communication skills.
- Collaborated with healthcare team members to develop customized care plans tailored to individual patient needs.
- Maintained strict compliance with HIPAA regulations to protect patient privacy and ensure confidentiality of sensitive information.
Certified Medical Assistant
GENERAL SURGEON OF LONG BEACH
Long Beach, NY
01.2010 - 06.2011
- Administered patient care, including vital signs monitoring and medication administration.
- Assisted in patient intake processes, ensuring accurate data entry and documentation.
- Collaborated with healthcare professionals to coordinate patient appointments and follow-up visits.
- Educated patients on treatment plans and provided support for health management strategies.
- Enhanced office efficiency by streamlining scheduling and improving patient flow processes.
- Implemented electronic health record systems, improving documentation accuracy and accessibility.
- Led quality assurance initiatives, ensuring compliance with healthcare regulations and standards.
Education
Certificate of Technical Studies - MEDICAL ASSISTING
SUBURBAN TECHNICAL SCHOOL
Hempstead, NY01-2005
Skills
- Injections administration
- Vital signs monitoring
- HIPAA regulations
- Medication preparation
- Clinical documentation
- Phlebotomy techniques
- Laboratory specimen collection
- Patient care coordination
- Emergency response preparedness
- Healthcare compliance
- Electronic health records management
- Medical terminology proficiency
Timeline
Senior Medical Assistant
St Francis Hospital -CIMA
06.2011 - Current
Certified Medical Assistant
GENERAL SURGEON OF LONG BEACH
01.2010 - 06.2011
Certificate of Technical Studies - MEDICAL ASSISTING
SUBURBAN TECHNICAL SCHOOL