Monique Hein
Homer,NY
Summary
Energetically contributed to many different animal clinics by enhancing animal safety and client education, showcasing a blend of hard and soft skills. Excelled in medical team support and reception area communication, significantly improving treatment outcomes and customer satisfaction. Adapted swiftly across roles, demonstrating versatility and a commitment to excellence in every task. Reliable and known for handling temperamental animals with relative ease and care. Willing to take on additional shifts while providing great care to animals.
Overview
5
5
years of professional experience
Work History
Veterinary Assistant
Veterinary Care Of Ithaca
09.2022 - Current
- Administered medications to animals in treatment and documented changes in condition.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases (i.e.: Avimark, Cornerstone)
- Answered owner animal health questions and advised on best care practices.
Veterinary Assistant
San Diego Humane Society
12.2021 - 04.2022
- Provided humane care of domestic and wild animals.
- Monitored health of animals, reporting any issues to medical staff for resolution.
- Provided companionship and comfort to animals in need of extra love and attention.
- Helped with intake of newly surrendered animals, providing food, water and medical attention.
- Maintained detailed records of animal care and feeding schedules to track animal care and history.
Veterinary Technician
Black Mountain Road Animal Clinic
12.2019 - 12.2021
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
Education
Associate Of Science - Audio Production
Art Institute of California - San Diego
San Diego, CA06.2016
Skills
- Reception Area Maintenance
- Animal Safety
- Surgical procedures and support
- Client Education
Timeline
Veterinary Assistant
Veterinary Care Of Ithaca
09.2022 - Current
Veterinary Assistant
San Diego Humane Society
12.2021 - 04.2022
Veterinary Technician
Black Mountain Road Animal Clinic
12.2019 - 12.2021
Associate Of Science - Audio Production
Art Institute of California - San Diego