Monique Hines
Cinnaminson,NJ
Summary
Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.
Overview
8
8
years of professional experience
Work History
Overnight Fulfillment Associate
Amazon
Burlington, NJ
09.2019 - Current
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Selected and filled orders from stock to fulfill customer requirements.
- Assisted in the preparation for store openings by completing assigned tasks, maintaining an organized and visually appealing sales floor environment.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Managed timely and effective replacement of damaged or missing products.
- Monitored tasks and staff assignments to deliver projects under-budget and on-time.
- Prepared and checked outbound shipments for accuracy.
Cleaner
IH Services
Robbinsville, NJ
04.2018 - 02.2019
- Inspected building for potential safety hazards, reporting identified concerns to supervisor.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Maintenance Crew Member
Walmart
Cinnaminson,NJ
07.2017 - 04.2018
- Improved equipment efficiency by maintaning a clean work environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Increased team productivity through effective communication and collaboration on maintenance tasks.
- Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
- Properly handled, transported, and disposed of recycled materials.
Cashier
Walmart
Burlington, NJ
10.2015 - 07.2017
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Learned duties for various positions and provided backup at key times.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Education
High School Diploma -
06.1987
Skills
- Shipment Preparation
- Stock Rotation
- Sorting and Organizing
- Order documentation
Accomplishments
i have received posititve recognition from my supervisor at Amazon for great attendance,and being a positive participant at work.I helped teach some of my coworkers and is proud to had helped Amazon in any way that i could.
Timeline
Overnight Fulfillment Associate - Amazon
09.2019 - Current
Cleaner - IH Services
04.2018 - 02.2019
Maintenance Crew Member - Walmart
07.2017 - 04.2018
Cashier - Walmart
10.2015 - 07.2017
Willingboro High School - High School Diploma,