Monique Johnson
New York,New York
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
20
20
years of professional experience
Work History
Private Nanny
Jessica Bowen
01.2021 - Current
- Assisted children with homework assignments and special projects across different subjects.
- Built positive and nurturing environments to support child social and emotional growth.
- Led indoor and outdoor activities to entertain and occupy children.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
Healthcare
NYC Health + Hospitals
05.2019 - 03.2020
- Partnered with healthcare teams to address care plan management, development and implementation.
- Conducted physical assessments of relevant body areas and performed standardized tests to check responses.
- Analyzed care plans and upheld JCAHO, Medicare and Medicaid guidelines.
- Identified opiate-free pain control methods to reduce usage of overprescribed narcotics.
Home Health Care
Health Force
01.2017 - 08.2018
- Provided mobility assistance such as walking and regular exercising.
- Provided transportation and appointments management.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Brand Ambasador
Hart Agency
08.2012 - 02.2015
- Approached strangers and interacted in natural conversation with the goal of developing brand loyalty.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Communicated product information with confidence and educated consumers about the company.
- Engaged, educated, and befriended customers to deliver an amazing shopping experience.
- Placed new and existing brand products in competitive retail locations.
- Conducted consumer surveys and analyzed purchasing trends.
- Developed recap reports to communicate competition trends, product introductions and new promotions.
- Planned future sampling opportunities and special events.
Daycare Director Assistant
We Are Family Daycare
06.2004 - 03.2012
- Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize the learning environment.
- Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
- Furnished facility with supplies, equipment, food, and materials to foster social and cognitive development.
- Communicated with local and state government agencies to maintain compliance with all regulations.
- Engaged with parents and families to build positive relationships for children to thrive.
- Attended approved training and continuing education courses to maintain certifications.
Education
Bachelor of Arts - Human Services
Monroe College
06.2025
Skills
- Customer service expertise
- Exceptional communication
- Conflict Resolution
- Active Listening
- Problem-solving abilities
- Hospitality
- Empathy
- Highly Adaptable
Timeline
Private Nanny
Jessica Bowen
01.2021 - Current
Healthcare
NYC Health + Hospitals
05.2019 - 03.2020
Home Health Care
Health Force
01.2017 - 08.2018
Brand Ambasador
Hart Agency
08.2012 - 02.2015
Daycare Director Assistant
We Are Family Daycare
06.2004 - 03.2012
Bachelor of Arts - Human Services
Monroe College