Monique Kelly
Salt Lake City,UT
Overview
2024
2024
years of professional experience
Work History
Housing Advocate
The Road Home - Gail Miller
Salt Lake City, UT, UT
- Maintained accurate records and documented client data in company databases.
- Recording client interactions and progress towards goals.
- Organized and managed for shelter residents, such as clothing, food, and hygiene products.
- Provided crisis intervention and emotional support to individuals in need of assistance.
- Collaborated with case managers regarding client progress towards goals set forth in their individual service plans.
- Cleaned living areas to provide healthy environment for boarded animals.
- Worked closely with disabled or impoverished.
- Engaged in crisis intervention procedures to prevent or facilitate hospitalization.
- Guided clients through transitions.
Cashier
The Honey Baked Ham Company
Salt Lake City, UT
06.2022 - 12.2023
- Worked closely with front-end staff to assist customers.
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped with purchases and signed customers up for rewards program.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Delivered customer service to customers using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
Warehouse Associate
Strategic Staffing Inc.
South Salt Lake, UT
01.2021 - 11.2021
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Operated forklifts and pallet jacks to securely move boxes and packages from inventory to delivery area.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Maintained a positive attitude while working under pressure in a fast-paced environment.
- Ensured that product was handled in a manner that minimized damage during transport or storage operations.
- Labeled containers with identifying information such as lot numbers or destinations.
- Assisted in unloading containers from trucks when necessary.
- Checked for accuracy of order fulfillment prior to packaging.
- Packed orders for shipment in accordance with customer requirements.
- Participated in training sessions related to new technologies or processes implemented within the warehouse.
- Moved items between machines, conveyors and transport equipment to meet production needs.
Education
High School Diploma -
West High School
Salt Lake City, UT09.2004
Timeline
Cashier
The Honey Baked Ham Company
06.2022 - 12.2023
Warehouse Associate
Strategic Staffing Inc.
01.2021 - 11.2021
High School Diploma -
West High School
Housing Advocate
The Road Home - Gail Miller