Monique L. Hooks

Managed daily operational tasks to ensure seamless execution of digital workflows.

• Oversaw core responsibilities, aligning operations with organizational objectives.
• Executed tasks efficiently, optimizing digital operations processes for enhanced productivity.

• Recruiting and training staff
• Solving customer related issues
• Ordering merchandise and supplies
• Overseeing day to day operations of the kiosk
• Daily deposits and cash variance issues (if any)
• Maintain records of all sales and ensure monthly targets are reached
• Sells products and services to prospective customers and generates new revenue from existing customer

• Oversaw daily operations, assigning tasks and managing employee schedules to meet service standards.
• Generated new revenue by selling products and services to prospective and existing customers.
• Maintained sales records, ensuring monthly targets were consistently achieved.
• Assisted in retail display setups and distributed marketing materials during customer appreciation events.
• Facilitated recruitment processes and provided on-the-job training for new hires.
• Supervised financial assets and equipment management, resolving discrepancies promptly.
• Conducted daily and monthly inventories of bank deposits and equipment to ensure accuracy.
• Managed core responsibilities efficiently, enhancing overall operational effectiveness.