Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Monique Lisby

Philadelphia,PA

Summary

Enthusiastic and patient-focused professional with a five-year history of providing comprehensive health support as a Nanny and Home Health Aide, complemented by leadership experience in the retail industry. Eager learner who rapidly masters new processes and systems and effectively balances multiple roles and responsibilities.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Caregiver

Homecentris
06.2024 - Current
  • Provided compassionate care and support to individuals in need, fostering a safe and nurturing environment.
  • Assisted clients with daily living activities, including personal hygiene, meal preparation, and medication management.
  • Monitored and documented client progress, reporting any changes in health or behavior to healthcare professionals.

Nanny

Independent Contractor
  • Hold responsibility for cultivating a nurturing, safe environment that promotes physical wellbeing and safety, along with emotional, social and intellectual growth while caring for babies and children.
  • Coordinate hands-on learning activities and engage positively with children to advance development; continually rely on communication skills to build a rapport and forge trust with client parents.
  • Supervised activities of daily living, including bathing, dressing, diapering and hygiene.

Supervisor

Toys “R” Us & Babies “R” Us
  • Championed top-tier standards of service while training, developing, coaching and directing team members, equipping staff with knowledge and resources for successful sales and customer satisfaction.
  • Responded to customer inquiries and questions, addressed and resolved escalated customer issues and owned inventory management and merchandising.
  • Guaranteed compliance with company policies, objectives and communication goals while establishing and enforcing clear targets to foster a culture of inclusion and collaborative teamwork.

Home Health Aide

Bayada Home Health
  • Delivered compassionate and holistic care, enabling clients to continue living in-home by maintaining a clean and organized environment that furthered client safety and wellbeing.
  • Monitored, tracked and documented clients’ status, changes and progress based on observation.
  • Provided assistance with activities of daily living, ran errands and transported patients to appointments.

Education

General Equivalency Degree -

Philadelphia Job Corps Center
Philadelphia, PA

Patient Services Associate Training Program - undefined

Jefferson Health & West Philadelphia Skills Initiative
Philadelphia, PA
01.2022

Skills

  • Organizational Skills Expert
  • Emotional Support Expert
  • Safety Awareness Expert
  • Health Documentation Expert
  • Daily Living Support Expert
  • Compassionate Care Expert
  • Healthcare Administration
  • Patient Care
  • Customer Service
  • Operations Oversight
  • Communication
  • Problem Solving
  • Goal Setting
  • Reliability and trustworthiness
  • Approachable
  • Schedule management

Certification

Patient Services Associate Training Program

Timeline

Caregiver

Homecentris
06.2024 - Current

Nanny

Independent Contractor

Supervisor

Toys “R” Us & Babies “R” Us

Home Health Aide

Bayada Home Health

Patient Services Associate Training Program - undefined

Jefferson Health & West Philadelphia Skills Initiative

General Equivalency Degree -

Philadelphia Job Corps Center

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Monique Lisby