Monique Marquez
El Paso,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
22
22
years of professional experience
Work History
Instructor
Tri-state Cosmetology Institute
01.2022 - 12.2023
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
Self Independent Cosmetologist
Relax
02.2009 - 10.2022
- Demonstrated high level of customer service to increase retention and satisfaction.
Salon Manager
SmartStyle
03.2002 - 02.2009
- Oversaw salon employee performance, facility cleanliness, and sales.
Education
GED -
EPCC
El Paso, TX03.2007
Skills
- Guest Services
- Customer Complaint Resolution
- Customer Service
- Empathy and understanding
- Organizational skills
- Professional demeanor
- Patience and composure
- Teamwork and collaboration
- Active listening
- Excellent communication
- Interpersonal skills
- Time management
- Reliability and punctuality
- Adaptability and flexibility
- Positive attitude
- Attention to detail
- Problem-solving abilities
- Honest and Dependable
- Creative Thinking
Timeline
Instructor
Tri-state Cosmetology Institute
01.2022 - 12.2023
Self Independent Cosmetologist
Relax
02.2009 - 10.2022
Salon Manager
SmartStyle
03.2002 - 02.2009
GED -
EPCC