Monique Miller
Pendleton
Summary
Dynamic professional with a rich background in diverse roles, notably as an Educational ASL Interpreter at Sunridge Middle School. Excelled in enhancing communication for deaf and hard of hearing individuals, showcasing strong disability awareness and innovative communication strategies. Proven track record in improving service delivery and fostering inclusive environments, underpinned by a commitment to creativity and special education.
Overview
8
8
years of professional experience
Work History
Educational ASL Interpreter
Sunridge Middle School
08.2024 - Current
- Attended training programs to improve professional knowledge and interpretation skills.
- Provided interpretation services for deaf and hard of hearing individuals.
- Facilitated communication between deaf or hard of hearing individuals
- Collaborated in planning meetings to better serve hard of hearing
Bartender
Fraternity Of Eagles
06.2024 - Current
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender
Packard Tavern
04.2022 - 06.2024
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Slot Floor Person
Wildhorse Resort and Casino
06.2021 - 03.2022
- Troubleshot machine malfunctions and diagnosed root causes.
- Dispensed machine payouts and provided change for players.
- Connected with guests on personal level to build loyalty.
- Audited money drawers and hand or machine-counted large cash values.
- Documented exchanges accurately, reconciled transactions and processed authorization forms.
Hotel Front Desk Clerk
Wildhorse Resort and Casino
04.2017 - 06.2021
- Collected room deposits, fees, and payments.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Resolved service-related problems and documented actions in system.
Education
Associate of Science - American Sign Language
Portland Community College
Portland, OR06-2022
Skills
- Disability awareness
- Creativity and innovation
- Communication strategies
- Special education experience
- Mixology
- Health codes compliance
- Bar restocking
- Safe service compliance
- Welcoming guests
- Hotel recordkeeping
- Greeting guests
Timeline
Educational ASL Interpreter
Sunridge Middle School
08.2024 - Current
Bartender
Fraternity Of Eagles
06.2024 - Current
Bartender
Packard Tavern
04.2022 - 06.2024
Slot Floor Person
Wildhorse Resort and Casino
06.2021 - 03.2022
Hotel Front Desk Clerk
Wildhorse Resort and Casino
04.2017 - 06.2021
Associate of Science - American Sign Language
Portland Community College
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