Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monique Oyobio

Novato,CA

Summary

With over 20 years in the veterinary field, I bring hands-on experience in specialty and emergency care, along with a deep commitment to patient well-being and team support. I’ve had the opportunity to lead hospital operations, mentor staff, and improve daily workflows to ensure both pets and people receive the care and attention they deserve. I enjoy working closely with others, solving problems as they come, and creating a positive, inclusive environment where teams can grow and thrive.

Overview

27
27
years of professional experience

Work History

Clinical Hospital Service Manager

Pet Emergency & Specialty Center of Marin
06.2021 - Current
  • Manage day-to-day operations across multiple hospital departments, including scheduling, staffing, and workflow coordination.
  • Recruit, train, and supervise clinical staff, fostering a supportive environment focused on accountability, patient care, and growth.
  • Mentor to technicians and assistants, promoting a culture of knowledge sharing and continuous skill development.
  • Lead onboarding and technical training programs to strengthen team competence, equipment use, and adherence to protocols.
  • Handle escalated client concerns with empathy and professionalism, reinforcing trust and empathy.
  • Conduct employee evaluations, provide structured feedback, and facilitate conflict resolution to maintain a respectful, growth-oriented workplace.
  • Serve as staff lead on initiatives to expand specialty services, including the deployment of an off-site mobile MRI unit.
  • Oversee hospital equipment maintenance and safety protocols, providing hands-on training to ensure operational readiness and compliance.
  • Acted as the specialty department liaison for the emergency hospital’s remodel and relocation, coordinating with engineers, technicians, and project managers to ensure clinical needs were addressed.

IM & ER R.V.T. & Clinical Supervisor

Pet Emergency and Specialty Center of Marin
01.2013 - 06.2021
  • Oversaw daily operations of the Internal Medicine department, ensuring smooth workflow and high standards of care.
  • Collaborated with multiple departments, doctors, and RVTs to facilitate procedures and medical treatments.
  • Prepared and presented client estimates and anesthetic release documentation.
  • Maintained comprehensive and accurate medical records, treatment plans, and anesthetic monitoring charts.
  • Delivered critical nursing care and efficiently triaged emergency cases.
  • Supervised and trained new employees and shift leaders, while managing staff schedules.
  • Coordinated student externship programs and facilitated departmental training sessions and meetings.
  • Conducted performance evaluations and provided constructive feedback to staff and management.

Veterinary Assistant

Northbay Animal Hospital
06.2006 - 01.2013
  • Educated clients on pet nutrition, vaccines, and preventive care.
  • Reviewed treatment estimates and anesthetic forms with clients, addressing questions and concerns.
  • Maintained accurate medical records, treatment notes, and anesthesia monitoring charts.
  • Provided nursing care for routine procedures and assisted with surgeries and dental treatments.
  • Communicated patient updates with doctors and delivered discharge instructions to pet owners.
  • Mentored new staff and supported hands-on training.
  • Managed controlled substance logs and ensured DEA reporting compliance.
  • Applied practical problem-solving in fast-paced clinical situations.

Veterinary Assistant and Kennel Volunteer

Abbey Pet Hospital
06.1998 - 06.2006
  • Interned as a pre-teen for years before being hired.
  • Educated clients on diets, vaccines, and preventive care.
  • Provided nursing care for routine medical procedures.
  • Assisted with surgeries and dental procedures.
  • Maintained cleanliness and organization of exam rooms and treatment areas.

Education

A.S. Degree - Veterinary Technology

Carrington College California
San Leandro, CA
06-2014

Skills

  • Team Leadership
  • Client Communication
  • Staff Training & Development
  • Hospital Operations
  • Workflow Management
  • Protocol Implementation
  • Conflict Resolution
  • Critical & Emergency Care
  • Medical Record Keeping
  • Customer Service
  • Performance Evaluation
  • Equipment Maintenance
  • Regulatory Compliance

Timeline

Clinical Hospital Service Manager

Pet Emergency & Specialty Center of Marin
06.2021 - Current

IM & ER R.V.T. & Clinical Supervisor

Pet Emergency and Specialty Center of Marin
01.2013 - 06.2021

Veterinary Assistant

Northbay Animal Hospital
06.2006 - 01.2013

Veterinary Assistant and Kennel Volunteer

Abbey Pet Hospital
06.1998 - 06.2006

A.S. Degree - Veterinary Technology

Carrington College California

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