Summary
Overview
Work History
Education
Skills
Timeline
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Monique Parker

Mesa,CO

Summary

Dynamic and results-driven professional with extensive experience in customer service and multitasking, honed at Recreo Cantina and other esteemed venues. Excelled in enhancing guest experiences and streamlining operations, evidenced by proficient cash handling and an outgoing personality. Demonstrated exceptional skill in food and beverage service, alongside a strong work ethic, contributing to significant operational improvements.

Overview

5
5
years of professional experience

Work History

Server/Bartender

Recreo Cantina
01.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Kept bar presentable and well-stocked to meet customer needs.

Personal Assistant

Studio 3-26
08.2023 - 11.2023
  • Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Contributed to positive client experiences by offering refreshments and engaging in friendly conversations throughout their appointments.
  • Managed appointment scheduling and confirmed bookings, resulting in efficient salon operations and minimal wait times for clients.
  • Assisted stylists with color mixing and application, ensuring accurate results and satisfied clients.
  • Improved salon efficiency by multitasking various responsibilities such as answering phone calls, greeting clients, and handling payments.

Server

Pescado Borracho
01.2022 - 09.2022
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Memorized the whole menu to help give feedback to customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Checked guests' identification before serving alcoholic beverages.
  • Served food and beverages promptly with focused attention to customer needs.

Teachers Assistant

Desert Garden Montessori
08.2019 - 11.2021
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Handed out classroom materials, like pencils, paper, and crayons.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Graded assignments and reported individual progress to teacher.
  • Helped teachers recognize learning issues evidenced in one-to-one support instruction.
  • Attended training classes, parent conferences and faculty meetings to stay up-to-date on student progress.

Education

Esthetic Certificate - Aesthetician

Avalon School of Cosmetology
Mesa, AZ
09.2021

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Safe Food Handling
  • Menu Memorization
  • Food Running
  • Strong multitasking
  • Liquor, beer, and wine knowledge
  • Patience and Tolerance
  • Outgoing Personality
  • Alcohol awareness

Timeline

Personal Assistant

Studio 3-26
08.2023 - 11.2023

Server/Bartender

Recreo Cantina
01.2023 - Current

Server

Pescado Borracho
01.2022 - 09.2022

Teachers Assistant

Desert Garden Montessori
08.2019 - 11.2021

Esthetic Certificate - Aesthetician

Avalon School of Cosmetology

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Monique Parker