Monique Rhodes
Baltimore,MD
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Medical Assistant
Total health care
Baltimore, Maryland
06.2024 - Current
- Assisted physicians with patient examinations and medical procedures.
- Managed patient records using electronic health record systems.
- Coordinated patient appointments and follow-up visits to ensure continuity of care.
- Administered medications and provided immunizations under supervision.
- Collected vital signs and documented patient information accurately.
- Maintained cleanliness and organization in examination rooms and medical areas.
- Addressed patient concerns and inquiries through effective communication, fostering a positive patient experience.
- Maintained cleanliness and organization of examination rooms, ensuring readiness for patient visits.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications, and treatments under the supervision of the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Positioned patients properly during examination or treatment for comfort and safety.
- Collected, labeled and stored laboratory specimens properly prior to testing.
Patient Transporter
University of Maryland Baltimore Washington Medical center
Glen Burnie, Maryland
07.2018 - 06.2024
- Transported patients safely to various departments within the medical center.
- Supported nursing staff in enhancing patient mobility and comfort during transfers.
- Maintained cleanliness and organization of transport equipment and vehicles.
- Communicated effectively with patients to ensure understanding of transport procedures.
- Collaborated with healthcare teams to improve patient flow efficiency throughout the facility.
- Monitored and assessed patient conditions during transport, promptly reporting any concerns to ensure safety.
- Followed safety protocols to ensure secure handling of patients at all times.
- Received and implemented training on emergency response procedures for patient transport.
- Followed all safety guidelines while transporting patients in a wheelchair or bed.
- Greeted patient and explained transport plan and destination.
- Maintained cleanliness of transport vehicles and equipment.
- Assisted patients with entering and exiting vehicles, and transferring from or to wheelchairs or stretchers.
- Collected patient information from nursing staff prior to transport.
- Assisted with transferring deceased bodies from the hospital unit to the morgue with respect and dignity.
- Ensured patients' comfort by providing blankets, pillows, water, and other necessary items.
- Recorded accurate times of departure and arrival on log sheets.
- Delivered specimens to laboratory departments according to established procedures.
Education
Certified Medical Assistant - Medical Assistant
Rescuing Hearts Llc
Baltimore, Maryland 08.2023 - 03.2024
Coppin Academy High School
Baltimore, MarylandSkills
- medication administration
- vital sign assessment
- EHR management
- patient scheduling
- patient flow management
- Intake control
- emergency response training
- Basic life support
- healthcare teamwork
- time management
- problem solving
- effective communication
- Valid [state] driver's license
Certification
BLD- cpr
References
References available upon request.
Timeline
Medical Assistant
Total health care
06.2024 - Current
Certified Medical Assistant - Medical Assistant
Rescuing Hearts Llc
08.2023 - 03.2024
Patient Transporter
University of Maryland Baltimore Washington Medical center
07.2018 - 06.2024
Coppin Academy High School