Overview
Work History
Education
Skills
Certification
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Assessments
Timeline
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Monique Rivera

Perris,USA

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Personal Assistant to the Owner

Martha
2024 - Current
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained an organized workspace for the owner which facilitated easy access to important documents when needed.
  • Maintained appropriate filing of personal and professional documentation.
  • Improved communication between the owner and external parties by drafting professional correspondence on their behalf.
  • Displayed absolute discretion at handling confidential information.
  • Elevated customer satisfaction rates through prompt handling of inquiries, requests, and concerns.
  • Enhanced efficiency in daily operations by organizing and maintaining office filing systems.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Led staff and vendors in providing high level of service for owner and guests.
  • Answered high volume of phone calls and email inquiries.
  • Reduced administrative workload for the owner through proficient handling of routine tasks, allowing them to focus on higher-level responsibilities.
  • Meal planning, grocery shopping, and even meal preparation, pet care, home cleaning, billing and banking. Taking care of clients on call pool service.
  • Relax and stress free environment for my clients.

Commercial housekeeping

OpenWorks
09.2021 - Current
  • Keeping offices, other public areas on site neat and organized.
  • Sweeping, mopping and vacuuming floors, dusting countertops, ceilings and furniture and sanitizing bathrooms, kitchens, throw trash bags and replace new bag, sanitize all areas, Windows, Office desk, Dusting all areas.

Commercial housekeeping

OpenWorks
09.2021 - Current
  • Keeping offices, other public areas on site neat and organized.
  • Sweeping, mopping and vacuuming floors, dusting countertops, ceilings and furniture and sanitizing bathrooms, kitchens, throw trash bags and replace new bag, sanitize all areas, Windows, Office desk, Dusting all areas.

Food Service Worker and Cashier

Loma Linda University Health
12.2018 - 03.2020
  • Prep nutrition snacks for diabetics and also prep food for tray-line.
  • Serve food to patients and employees.
  • Temperature control, Greet patients and customer, Cash register, Clean and sanitize the area preparation areas, dishes trash mop and sweep.

Food Service Worker and Cashier

Loma Linda University Health
12.2018 - 03.2020
  • Prep nutrition snacks for diabetics and also prep food for tray-line.
  • Serve food to patients and employees.
  • Temperature control, Greet patients and customer, Cash register, Clean and sanitize the area preparation areas, dishes trash mop and sweep.

Cashier/Customer Service

Walmart
06.2016 - 10.2018
  • Prep and Bake bread, bake donuts, Tag and date baking items, add right temperature to baking procedures.
  • Wash pots and pans, Clean sanitize.
  • Deli sliced meat for customers, prep and cook food for customers, temperature control for chicken and hot foods.
  • Label slice me with labels for hot foods.
  • Clean sanitize area wash pot and pan sweep and mop and squeegee floors.
  • Greet customers, Cash register, credit card payments, money payments, coupons, bag food, go backs, Return items, thank customer for shopping at Walmart.

Cashier/Customer Service

Walmart
06.2016 - 10.2018
  • Prep and Bake bread, bake donuts, Tag and date baking items, add right temperature to baking procedures.
  • Wash pots and pans, Clean sanitize.
  • Deli sliced meat for customers, prep and cook food for customers, temperature control for chicken and hot foods.
  • Label slice me with labels for hot foods.
  • Clean sanitize area wash pot and pan sweep and mop and squeegee floors.
  • Greet customers, Cash register, credit card payments, money payments, coupons, bag food, go backs, Return items, thank customer for shopping at Walmart.

Cashier/Customer Service

Big Lots
10.2015 - 07.2016
  • Greet every customer, smile while scanning items, UPS price codes check, stock, cash, coupon transactions, credit cards, debit cards, as an associate I do returns for items, Price checking, bag items, also offer customers to sign up with our Big lots credit card.
  • Thank the customer for shopping at big lots and hope to see them again soon.
  • End of the day we do go backs.

Education

High school or equivalent - General studies

Colton High School
Colton, CA
06.2004

Skills

  • Personal assistant
  • Food Prep
  • Food Service
  • Cash Handling
  • Customer Service
  • Retail Sales
  • Assistant
  • Care service

Certification

Food Handler, San Bernardino county, 2018-09-01, 2023-09-01

<Enter your own>

  • Authorized To Work: US
  • Title: Commercial Housekeeping for BNSF
  • Visa Status: Authorized to work in the US for any employer
  • Work Permit: Authorized to work in the US for any employer

Assessments

Customer Focus & Orientation, Proficient, 2020-01-01

Timeline

Commercial housekeeping

OpenWorks
09.2021 - Current

Commercial housekeeping

OpenWorks
09.2021 - Current

Food Service Worker and Cashier

Loma Linda University Health
12.2018 - 03.2020

Food Service Worker and Cashier

Loma Linda University Health
12.2018 - 03.2020

Cashier/Customer Service

Walmart
06.2016 - 10.2018

Cashier/Customer Service

Walmart
06.2016 - 10.2018

Cashier/Customer Service

Big Lots
10.2015 - 07.2016

High school or equivalent - General studies

Colton High School

Personal Assistant to the Owner

Martha
2024 - Current

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Monique Rivera